cloud phone • Administration
Automatic call recording
Admins can easily enable automatic recordings for inbound and outbound phone calls.
Benefits of automatically recording phone calls:
Playback or download recordings any time
- Save as many as 100,000 recordings per account.
- Access recordings for download and playback for up to 90 days.
- Download individual or multiple recordings for review and playback.
Flexible announcements
- Use default or custom announcements for inbound and outbound calls.
- To ensure recordings are lawful and that callers have given their consent, an announcement will be played before automatic recording begins.
- Emails are automatically sent to all parties enabled for automatic recordings.
On-demand option
- Once enabled, users can choose which specific incoming or outgoing calls to record.
- Record conversations from any device, at any time.
Automatic call recording FAQs:
How many recordings are stored, and how long are they saved?
- Recorded phone conversations are automatically saved in call logs for up to 90 days, with up to 100,000 recordings per account. You can download the recordings for your own records or for playback in the future.
How does on-demand call recording work?
- Simply press *9 to begin recording, then press *9 again whenever you want to stop recording. It’s one of the easiest on-demand call recording solutions you can use.
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