Your customers prefer mobile messaging

Be available for them with Apple Business Chat

Send a download link to your phone.
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SMS service available in select countries only. SMS and data rates may apply.

Why your customers engage with Apple Messages

Engage with your clients
Access to username & phone number
Encrypted and secured data

Turn on Apple Business Chat Beta and connect with your customers on a personal level

RingCentral Engage Digital best suited for companies with a minimum of 5 agents dedicated to the customer relationship.

Engage Digital now supports Apple Business Chat and enables you to respond to all incoming messages through a unified platform that regroups all your digital channels.

But there's more! Integrating Apple Business Chat means enjoying a whole new set of features to develop your business and strengthen your customer relationship. 

You could easily identify your customers, schedule appointments, provide lists for your customers to pick from or integrate your own app!

Your customers prefer messaging

80% of adults use messaging apps on a daily basis*.

56% of people would rather message than call customer service** and 53% are more likely to select a business they can message***.

Your customers are already using Messaging to communicate. Being available on messaging apps is key to provide an outstanding customer experience and interact with your audience on their preferred channel.

One platform to manage all your digital channels

RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently.

This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.

RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100+ major players across 4 continents (Europe, Americas, Asia & Africa) in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).

With Engage Digital, they are now available on Apple Business Chat
* https://newsroom.fb.com/news/2017/11/messages-matter-exploring-the-evolution-of-conversation/
** https://messengerdevelopers.com/
*** https://insights.fb.com/morethanamessage/

Get a free demo

An expert will reach out to give you a personalized demo and help you get started with your omni-digital customer care strategy.

Thank you for your interest in RingCentral

Our experts will contact you within 24h. If you'd like to engage with us immediately, feel free to reach out through our Facebook Messenger or WhatsApp channels.

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