Apple Messages for Business

Customer service software for Apple Messages for Business

Enable customer support from any iOS entry point.

RingCentral Engage Digital
Social
Expand field for more information on customer success

DIGITAL CUSTOMER SUPPORT PLATFORM

RingCentral Engage Digital integrates with Apple Messages for Business

RingCentral Engage Digital gives you the ability to respond to all incoming messages through a unified dashboard that intelligently regroups and routes interactions to appropriate agents across all digital channels.

Apple Messages for Business

Engage with customers from any iOS entry point

Enable customers to start, stop, and resume conversations with your business through Messages using the latest version of iOS, so they can get answers to their questions, schedule appointments, make purchases, and more. Register with Apple Messages for Business to allow users to initiate conversations from iOS entry points, including Spotlight search, Apple Maps, or a registered Apple Messages for Business phone number.

A single platform to manage every digital interaction
Any Digital Channel
AI at the core
Open API platform
Global Solution
Administration & Management
  • Social
  • Messaging
  • In-app
  • Reviews
  • Email
  • Chat
  • Intelligent
  • Classification
  • Engine
  • Machine-learning
  • Chatbot Integrations
  • CRM Integrations
  • Business Intelligence
  • Source SDK
  • 72 languages recognized
  • Easy setup
  • Live statistics
  • Unified reporting
Any Digital Channel
Any Digital Channel

Social

Messaging

In-app

Reviews

Email

Chat

AI at the core
AI at the core

Intelligent

Classification

Engine

Machine-learning

Open API platform
Open API platform

Chatbot Integrations

CRM Integrations

Business Intelligence

Source SDK

Global Solution
Global Solution

72 languages recognized

Administration & Management
Administration & Management

Easy setup

Live statistics

Unified reporting

Additional resources

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