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RingCentral Contact Center™

Transform your customer service

Communicate and collaborate across your organization
to solve issues fast

Go beyond the traditional contact center

Go beyond the traditional contact center

Set up your business for success by putting collaboration at the center of the customer experience. Provide industry-leading customer experience with real-time collaboration among agents, teams, and experts throughout the organization.

Empower agents

Empower agents

Improve the customer experience by being able to solve issues quickly and accurately. Using RingCentral Glip®, team messaging and collaboration, agents and teams can bring in expertise from within the contact center as well as the rest of the organization to speed up response times.

Instantly connect customers and experts

Instantly connect customers and experts

Increase First Call Resolution rate with immediate complex problem resolution. Create teams that use integrated communications tools, such as chat, file sharing, video and web meetings, and conference calling.

Solve service issues quickly with RingCentral Pulse™

Configure intelligent bots to monitor what is most important for your contact center without needing an IT person to build out an integration. Stakeholders and teams receive immediate alerts and notifications on critical metrics. With this visibility and reliability, supervisors are able to take swift action to resolve quality of service issues in real time without constant monitoring.

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A solution specialist will contact you for a personalized, informative demo on the key features and benefits of RingCentral Contact Center.
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