Apps that work with TELUS Business Connect Contact Center
Seamlessly integrate third party services with your TELUS Business Connect Contact Center.
Browse Contact Center apps
Aigent Real-Time Assistant
Aigent enhances your account with a Real-time Conversational AI to make every agent your best agent, anytime and anywhere.
ClicData is the world's first 100% cloud-based BI platform that helps you connect, manage, visualize and share data with your team.
Cognitive View monitors call recordings to help you understand customer experience & compliance adherence.
DVSAnalytics WFO & Analytics
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
ExecVision Conversation Intell
ExecVision is a conversation intelligence platform built on the premise: customer interactions are key to driving performance.
Fireflies will automatically transcribe calls made on Ringcentral Dialer and make them searchable.
Certified by Loyally
The Freshdesk CTI gives you full control over your cloud telephony from inside your Freshdesk environment.
Noise firewall intro
Introduction to SoliCall's innovative noise firewall for telephony and specifically for call centers.
Professional Voice Overs & Audio Messaging Tools
The fastest way to create and manage all your greetings, prompts, music & messages on-hold.
Get the most out of your cloud communicatons with a powerful CRM platform. Hassle-free integration, and single-click setup.
Ring Clone, Inc.
Archive and supervise communications across voice, contact center, text/sms, and team messaging.
Click to dial any phone number and automatically send text messages via SalesNexus CRM and Marketing Automation.
Resource Software International Ltd. (RSI)
Shadow Agent brings call center features to call queues & agents and forced account codes to users in professional firms.
Enhance customer experience and boost your contact center productivity with Creatio.