LeadSquared for TELUS Business Connect
Get the most out of your cloud communicatons with a powerful CRM platform. Hassle-free integration, and single-click setup.
LeadSquared for RingCentral
TELUS Business Connect Telephony Connector provides seamless integration between LeadSquared CRM and your TELUS Business Connect services to enable improved customer retention and greater agent productivity via features such as Call-tracking, Click-to-Call and Agent Pop-Up.
- Click-to-call: Place calls from within LeadSquared CRM by clicking on any phone number, saving time and improving call efficiency.
- Instant screen pop-up: Incoming calls and Outbound calls will trigger screen pops with lead information enabling quality interactions.
- Call logs: Prevents lead leakage by tracking Outbound and Inbound phone call logs as activities in CRM. Also, access or download Call Recordings of inbound and outbound calls with ease.
- Seamless Integration with CRM: Integrating your TELUS Business Connect solution with LeadSquared CRM, allows you to automate tedious tasks, make your business process more efficient, and offer your leads and customers a superior experience.
- Streamlines Business Communication for your Agents: TELUS Business Connect Telephony Connector reduces the need for agents to switch between multiple devices and applications to access key business functionalities to accomplish their daily tasks.
- Improved and Personalized Customer Experiences: Access to key lead information and call history allows agents to deliver a timely and personalized customer experience for your leads.
- Account Requirements: Available on all LeadSquared plans - Sign up for a FREE trial today!
- RingCentral Account Requirements - Available on all plans
- Supported browsers include: Chrome™30 (or later), Firefox® 25 (or later), Safari® 6.0.5 - Safari is supported for Classic view only (or later), and Internet Explorer® 10 (or later).
App Scope and Permissions
When authorized, this app will be granted the following permissions:
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Ring Out||Perform two-legged ring out phone calls|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|