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amoCRM for TELUS Business Connect
by amoCRM

Call leads and customers in one click inside amoCRM.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

RingCentral for amoCRM

With amoCRM for TELUS Business Connect, you can make/receive calls, replay conversations with clients and make notes about your conversations — all inside your CRM. Using TELUS Business Connect is as easy as clicking on the phone number of your client. No complicated procedures or installation required. It comes ready to use and it pairs great with our TELUS Business Connect SMS text messaging integration.

Key features:

  1. Capture leads: Create leads from incoming calls or voicemails
  2. Save time: Click-to-call inside the lead card or use the easy-to-access dial pad
  3. Record & log calls: Record calls and save them to the lead card automatically
  4. Measure performance: View call analytics for increased team transparency

Requirements

  1. Available for every amoCRM plan
  2. Cloud-based

Support

+1 (415) 689-3152

support@amocrm.com

App Scope and Permissions

When authorized, this app will be granted the following permissions:

ContactsView, create, update and delete personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Ring OutPerform two-legged ring out phone calls
VoIP CallingRegister VoIP-enabled devices, and make and receive VoIP calls
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications