Boomtown for TELUS Business Connect
Boomtown for TELUS Business Connect
by Boomtown
Seamlessly integrate your cloud phone to Boomtown's customer experience platform.
ALSO AVAILABLE FOR
- RingCentral
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- Rainbow Office
- RingCentral with Verizon
- Unify Office
- Vodafone Business
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Boomtown app integration for RingCentral
Boomtown's app allows teams that use TELUS Business Connect Phone to create seamless experiences between Telus and Boomtown. This app allows teams to automatically create Cases in Boomtown, route them to the correct team and agent, and pop the case open on the agent's screen.
These Cases place the TELUS Business Connect Phone capabilities alongside Boomtown's customer profiles, event history, and real-time AI-powered suggestions to deliver the best available knowledge to the agent when they need it.