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Team Messaging Auto-Responder for Symphony
Team Messaging Auto-Responder for Symphony
by RingCentral Labs

Free up your time by having Team Messaging automatically listen to and answer common questions you get asked.

Team Messaging Auto-Responder for Symphony

Save time by having Team Messaging automatically respond to messages for you.  Team Messaging Auto-Responder will listen to messages posted for you and then automatically reply when keywords  you configure are encountered.

Common use cases include:

  • FAQ - configure an auto-response for common questions you get asked

  • Profile and contact information

Symphony Labs

Symphony Labs is a program that lets Symphony engineers, platform product managers and other employees share Symphony apps they've created with the customer community. Symphony Labs apps are free to use, but are not official products, and should be considered community projects - these apps are not officially tested or documented. For help on any Symphony Labs app please consult each project's GitHub Issues message boards - Symphony support is not available for these applications.


Original release date: 2019-10-26

Requirements

Browser

Installation

No need, just click the Visit App Button, or Visit https://ringcentral.github.io/apps/auto-responder

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read ContactsView personal address book contacts
Read MessagesView message store data, including SMS, fax, voicemail, etc.
Glip InternalManage Glip data using an internal Glip API
Read PresenceView user presence status
ContactsView, create, update and delete personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Team MessagingPost messages, as well as view, edit and delete Team Messaging related data
Read Client InfoView client application provisioning information
Webhook SubscriptionsManage and subscribe to webhook notifications
GlipDeprecated: TeamMessaging permission should be used instead
AccountsView, create, update and delete account information
Team Messaging InternalManage Team Messaging data using an internal Team Messaging API