Sungevity Replaces Legacy On-Premise System with RingCentral Cloud Solution to Scale Communications Globally
Leading solar platform company anticipates 50 percent cost savings and improved customer experience with RingCentral for Salesforce.com integration
BELMONT, Calif. — November 15, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced that Sungevity, Inc., a technology company whose platform enables the sale and installation of solar energy systems, has selected RingCentral Office® as its cloud communications solution. As a result, Sungevity will be able to scale its business communications across its workforce more rapidly, and improve workflow efficiency by utilizing RingCentral’s integration with Salesforce®.
Sungevity will replace its existing legacy on-premise PBX system and other applications with RingCentral, which will be rolled out to over 700 users across the U.S., providing access to communication and collaboration capabilities from anywhere, anytime, on any device. Sungevity chose RingCentral after evaluating the significant technical, business and economic efficiencies that could be gained from adopting a pure cloud communications solution.
“Sungevity is at the vanguard of the solar energy movement,” said Mitch Tarica, vice president of commercial sales at RingCentral. “We are excited to partner with Sungevity and provide them with the communication and collaboration solutions they need to pursue their relentless drive for efficiency, while enabling them to provide the best service to their customers.”
“Our implementation of RingCentral was a very rapid and exceptionally smooth process,” said Steve Atherton, chief technology officer and vice president of software engineering, Sungevity, Inc. “RingCentral’s architecture and open platform makes for a seamless integration with our existing business process and our leading software platform. In addition, using RingCentral will reduce our communication costs by nearly 50 percent.”
Sungevity uses Salesforce as a core part of its platform, and the RingCentral integration provides its employees many benefits, leading to improved user productivity, greater efficiency, and a far better customer experience. Employees can place calls from within Salesforce by simply clicking on contact or account records. Incoming calls trigger a pop-up window with the caller’s information, allowing users to log notes during or after a call, and accurately capture call durations, and many other contact details.
Sungevity cites additional key factors in its selection of RingCentral, including:
- Integration with Salesforce and flexible APIs to enable even deeper platform integration.
- Flexibility to use any device (desk phone, softphone, mobile phone) enabling employees to switch between their devices seamlessly, with one single telephone number.
- Quality of service, global extension dialing, SMS, fax, collaboration, and video conferencing with RingCentral Rooms™.
- Ability to easily expand enterprise communication services beyond the U.S. with RingCentral Global Office™, which provides service to its international offices.
Sungevity is a technology company whose platform enables the sale and installation of solar energy systems to residential and commercial customers in the United States and internationally. Sungevity serves customers in 14 U.S. states and the District of Columbia, as well as in the Netherlands, Belgium, Germany and the United Kingdom. The company’s asset-light business model focuses on value-added in-house services for software platform development, project management and customer experience; this focus is enabled by a strong, scalable network of third-party providers for asset-intensive and/or lower margin provision of hardware, installation services and financing. Sungevity’s disruptive and competitive model delivers greater value directly to customers and, for stockholders, captures immediate financial value at the time of sale. For more information visit www.sungevity.com.
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
For additional information,
Jennifer Dong 650-288-0485