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Analysts

Find out what specialists from other companies think about us.

UC as a Service (UCaaS) Service Provider Scorecard: North America Excerpts, I.H.S. Markit

“As the market share leader and with above average market growth, RingCentral came out on top in this year’s scorecard as the number one provider by a small margin. Over the past few years, RingCentral has worked hard to expand its customer base, continually moving upmarket with a focus on servicing larger businesses. Its investments in professional services and customer care have paid off.”

UC as a Service (UCaaS) Service Provider Scorecard: North America Excerpts, IHS Markit , published May 2018

Market Leadership Assessment: Empowering Today’s Diverse Workforce through Cloud Communications, Frost & Sullivan

“Key to RingCentral's implementation excellence is its proprietary cloud platform, which enables cost-effective scalability, flexible feature development, and fully automated service provisioning and management. The provider has also packaged services and capabilities that have a strong appeal to its target customer audience, more specifically distributed organizations and where there is steady increase of BYOD (e.g., employee-owned mobile devices) trends.”

Frost & Sullivan, Market Insight, Enabling Digital Transformation with the Right UCaaS Solution, 2018

Critical Capabilities for Unified Communications as a Service, Global, Gartner

“Gartner believes RingCentral to be the top UCaaS provider across multiple metrics, such as supported endpoints, revenue, number of UCaaS employees and capital investment (although much of the customer base is concentrated on SMBs). Users report good customer satisfaction.”

Magic Quadrant for Unified Communications as a Service, Worldwide, Gartner, published August 2016

Critical Capabilities for Unified Communications as a Service, Global, Gartner

“RingCentral is well-established in North America. It has operations in Europe and has recently expanded operations into the APAC region.”

Critical Capabilities for Unified Communications as a Service, Global, Gartner, published November 2015

Critical Capabilities for Unified Communications as a Service, Global, Gartner

“RingCentral is one of the largest global UCaaS providers relative to UCaaS-devoted endpoints supported, revenue, market growth, number of employees, and capital investment. Users report good customer satisfaction.”

Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, published September 2015

IDC Telecom TechWatch and Vendor Spotlight logo

“RingCentral has a three-pronged security philosophy that revolves around encryption, with the three types of data — data at rest, data in motion, and data that stays on clients and travels on devices —encrypted throughout. RingCentral encrypts data at every point throughout the organization and the platform undergoes a thorough compliance process annually.”

The Future of Cloud Communications: A Success Roadmap, IDC, published January 2016

Market Leadership Assessment: Empowering Today’s Diverse Workforce through Cloud Communications, Frost & Sullivan

“RingCentral has emerged as the undisputed leader in the cloud-based UCC services market. RingCentral earned this prestigious position through a visionary growth strategy and disruptive technology innovation.”

Market Leadership Assessment: Empowering Today’s Diverse Workforce through Cloud Communications, Frost & Sullivan, published January 2015

Infonetics Research, Inc logo

“RingCentral has worked at opening up its platform by exposing APIs for developers. The APIs fall under three categories Private, Partner, and Public. These allow customers and partners to integrate with the RingCentral platform and develop levels of customization.”

Cloud UC: North America Service Provide Scorecard, Infonetics, published May 2015

RingCentral Global Office Grows to 24 Countries, Adds Video, Current Analysis

“RingCentral Global Office supports five languages, local dial plans, number porting and in-country emergency dialing, making it an attractive option for enterprises with widely distributed global locations.”

RingCentral Global Office Grows to 24 Countries, Adds Video, Current Analysis, published June 2015

Team Collaboration in the Cloud, IHS

“RingCentral gets big points for offering up the Glip capabilities to Office users as part of their regular subscription. There are no extra fees or complicated deployment models or multiple providers to contract with.”

Team Collaboration in the Cloud, IHS, published May 2016