Dedicated to quality of service

At RingCentral, quality of service lies at the heart of all of our architecture and technology decisions. In fact, every aspect of our platform has been designed to provide your company with the highest-quality business communications possible. RingCentral experts help tailor and fine-tune our solutions to match your specific network environment, and our robust reporting dashboard allows you to actively monitor your phone system's call quality performance.

RingCentral ensures quality of service by connecting users through a global private backbone

Global private backbone

RingCentral offers a truly global unified communications as a service (UCaaS) solution, capable of supporting your organization no matter where you do business. We provide connectivity through a private backbone that’s independent of local providers or telco operators and offer local access numbers in countries worldwide.

Quality of service (QoS) reports

Quality of service

Access key operational quality of service metrics in near real time to monitor your phone system's global health and accurately diagnose call quality issues impacting your users. Our powerful reporting dashboard provides you the visibility to proactively address potential problems affecting call quality and to troubleshoot those issues at a granular level.

RingCentral Direct Connect circuit provisioning enables outstanding QoS

Enterprise connectivity options

To enable the ultimate in quality of service (QoS), RingCentral can help your business connect directly to our cloud by provisioning a Direct Connect circuit.

RingCentral relies on G.722 codec for HD quality audio

HD voice and video

To consistently deliver the highest HD quality possible, RingCentral utilizes the well-regarded Opus Interactive codec for audio and video, as well as the G.722 codec for audio.

Ensure the highest quality voice and video

Experience outstanding quality of service in your business communications with
RingCentral. Watch how our customers are putting our solutions to work every day.

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