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  • RingCentral Mobile
  • Call Management Software

The RingCentral Call Controller makes call management easier and more functional. Simply install the program on your PC, and you are ready to take calls and facilitate all your business communications. It is equipped with a lot of features which enable you to use your PC as your phone. Whenever there is a caller on the line, you can use the Call Controller to screen them. You are given different options in screening them, such as based on caller ID, or having the auto-attendant ask the caller to speak. You can listen in through your PC speakers or headphone, and decide whether or not the call is important or critical. If you are unavailable to take calls, you may send them to voicemail and have the auto-attendant read a text-to-speech message that you type in your PC. If you decide to answer a call, you can actually use your PC, since the Call Controller also acts as a softphone. All you need is your headset. You may also route incoming calls to any RingCentral-connected number, such as your home phone, cell phone or another employee. This enables you to have more control over your business communications. You may also see all your received faxes and voicemails, including the details of the files and the result of the transactions.

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RingCentral Mobile™

Call Controller™

RingCentral Office - Call Controller Overview

RingCentral Call Controller enables complete call management from any PC.

Screen callers >>

  • Call Controller opens every time a call comes in and displays the name and number of the caller.
  • The auto-receptionist can prompt callers for their names, which will play for easy identification.

Answer calls on a PC >>

  • Call Controller turns any Internet enabled PC into the smartest phone available—only a headset is required.

One-touch call response >>

Send incoming calls to voicemail, respond with a text-to-speech message or reject calls—all with a single touch.

Route calls on the fly >>

  • Call Controller can route a live call to an office, home, or mobile phone from a simple pull-down menu.
  • Take conversations to go without interrupting a call.

Give callers a text-to-speech message before answering >>

  • Give caller a personalized message during a meeting or while taking another call.
  • Select a default message or type a message to an inbound caller that will be read using text-to-speech technology.

Pick up the call while the caller is leaving a message >>

  • Listen to messages as they’re being recorded.
  • Interrupt a caller leaving a message to take their call.

Conference calls >>

Call controller allows for multiple calls to be joined into a single conference call.

Call recording >>

  • Record and play back calls directly from Call Controller.
  • Download recorded conversations to any PC and forward them to others.

Send and receive faxes >>

  • Call controller makes it easy to send and receive faxes.
  • Take complete control over all messages to and from your company with a single application.

Microsoft® Outlook® integration >>

  • Call Controller allows for complete integration with Microsoft Outlook.
  • Get one-touch dialing and dial-by-name call screening for all Outlook contacts.

Easy access to voicemail >>

  • Call Controller receives all RingCentral voicemail.
  • Playback and manage messages using an intuitive visual interface.

RingCentral Call Controller with SoftPhone >>

Add VoIP service to Call Controller to get Call Controller with SoftPhone. This adds outbound calling to Call Controller for the smartest phone around.

  • Make outbound calls directly from any Internet enabled PC—just add a headset.
  • Best used as a secondary device while traveling or out of the office.

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