|Sales 800-574-5290
Support 888-898-4591

Country RingCentral US - Virtual Office Phone SystemUS RingCentral UK - Virtual Office Phone SystemUK RingCentral Canada - Virtual Office Phone SystemCAN | Partners | Contact Us

RingCentral

The RingCentral Call Controller provides subscribers with efficient and reliable call management system right on their computer. The Call Controller can be installed in your computer by simply downloading it from the RingCentral website and through your online account. It is an advanced dashboard tool which provides you with intelligent call management features. With the Call Controller, you are able to manage a call even before it reaches you. For instance, if there is an incoming call, the Call Controller would display a pop-up window on your computer screen to inform you. You may then select your answering option: answer, reject or send to voicemail. Aside from this, you may also have the callers announce their name and purpose of calling, especially if the number is unknown. This way, you may decide better whether or not it is best to take the call. The Call Controller also gives you the opportunity to type on a text-to-speech message read by the auto-attendant to the caller. This enables you to provide sufficient information to callers whom you would not be able to entertain immediately. The Call Controller may be installed in most PCs.

RingCentral Mobile™

Call Controller™ FAQs

RingCentral Mobile - Call Controller FAQ

What is Real-Time Call Control™? >>

Real-time call control means that you can “control” a call before it reaches you. For example, a call comes in for you from a Mr. Smith. If you’re online, RingCentral Call Controller will pop up on your desktop, and you’ll see Mr. Smith’s name and phone number on the Caller ID. If you’ve configured your system to prompt callers to announce their name, you’ll also hear Mr. Smith’s name over your PC speakers.

Now that you know who’s on the phone, you can decide what do with Mr. Smith as he holds. The Call Controller tool presents you with clickable options: accept the call, reject it, send it to voicemail or send the caller a text message that will be broadcast to him by an auto-attendant. In addition, if you’re not near your computer, an auto-attendant will call you and present all but the last option to you by phone. Just click a button on your phone to accept the call, reject it, or send it to voicemail.

What is Call Controller™? >>

Call Controller is a unique patented tool that you can only find with your RingCentral service. With Call Controller, you can control your calls in real time. (Refer to How does RingCentral Call Screening differ from Caller ID? for more information).

What are the system requirements for installing Call Controller? >>

The system requirements for Call Controller are as follows:

– Windows XP, Vista, 7

  • Pentium or above processor or compatible
  • Minimum of 512MB of memory
  • 200MB of hard drive space

– Mac OS 10.4 Tiger or latest

  • G4 500 Mhz or any Intel processor
  • 512 MB of memory
  • 30 MB of hard drive space

MORE FEATURE DETAILS

Business Toll Free | Computer Fax | VoIP Service Providers | Online Fax | Virtual Office | Virtual Number | Toll Free Vanity Numbers | Upcoming Features | Phone Feature Articles

© 1999-2012 RingCentral, Inc. All rights reserved.