RingCentral Mobile comes with an easy-to-use call logs service which helps users manage their virtual PBX transactions well. Since RingCentral mobile users get only a single number which can be used for calls, fax and voicemail, it is highly important that there is a tool which would enable them to keep track of all transactions. This helps users manage the expenses allotted for communications, as well as how the calls and messages are handled by the different employees in the company. The virtual PBX call logs service is highly useful for call centers and companies which send and receive large call, fax and voicemail volumes. Call logs include all call, fax and voicemail transactions, including the name of the caller or sender, the extension number where the transaction went through, as well as the date, time and duration of the transaction. These information help users in strategic planning, since expenses and business metrics can easily be monitored by simply downloading the call logs into a Microsoft Excel worksheet. Users may view call logs according to their preferences, enabling an easier navigation and analysis for companies. Recorded calls may also be accessed through the call logs, providing useful feedback to call center agents or customer service representatives.