Remote support made easy

Bring your agents together across locations to serve your customers.

A remote worker getting remote support over her smartphone
A remote worker getting remote support over her smartphone

Build an effective work-from-home customer service team

Inbound calls

Service that doesn’t skip a beat

Provide the service your customers expect with a 100% remote support team. Our cloud-based platform makes it easy for agents to get up and running with just an internet connection. Service customers without them knowing your agents are at home.
Digital engagement

Connect on the channel of their choice

Give customers who can't (or would rather not) connect via phone more options.
  • Create a presence on virtually any social and digital platform your customers are on. 
  • Aggregate messages from all digital channels to streamline agent productivity. 
  • Provide top-notch customer service no matter where your customers and agents are located.
Collaborative contact center

Collaborate easily from any location

When agents need quick answers or input from someone within your organization, our collaborative contact center allows for real-time communication through team messaging. This ensures customers' questions are answered right the first time, every time.
Get RingCentral

Customer engagement 

FREE seat licenses

Now more than ever, it’s crucial to provide reliable support for your customers. To help you manage a dispersed team during the COVID-19 crisis, we're offering FREE seat licenses for the RingCentral Contact Center Work from Home Business Continuity Program for 90 days, with a 48-hour go-live express implementation SLA.

Managing remote agents has never been easier

Get new agents set up quickly from home. Leverage UCaaS tools like team messaging and video communications to stay engaged with your agents from anywhere, on any device.

More remote work tips

Already have a
RingCentral account?
We’re here for you. Making the move to working from home can be daunting. We've got all the resources to help you set up your remote contact center with RingCentral.