Reviews from peers
RingCentral is the only vendor to receive an overall rating of 4.6 out of 5 stars, based on 126 reviews, as of 28 February 2021* and the only vendor to receive a Customers' Choice distinction for both the large and midsize enterprise market.
RingCentral offerings and support are exceptional
“Overall the implementation of RingCentral phones, integration with contact center, hardtop and softphone calling, messaging, texting, and virtual meeting rooms, has turned out to be a saving grace during the challenging Covid period. The ability of the company to enhance their product is another great plus. In addition to all this, their customer service and attention to clients' needs is top-notch. I would definitely recommend them to any SMB that needs to function like an enterprise corporation or an enterprise that needs flexibility and ease of management of their telecom investment.”
Manager, IT Operations in the Healthcare Industry
An expert platform in cloud communications services
“RingCentral is a very complete platform that allows us to have an optimal and easy-to-use cloud communication system. It has really solved many connectivity problems and it has allowed us to improve communication between departments that was not possible because some were very distant and the deployment of physical communication networks turns out to be very expensive...now with RingCentral it is possible to connect them with the rest of the company by IP line.”
Commercial Analyst in the Communications Industry
Excellent product, excellent partner
“Overall experience with RingCentral has been excellent. All of my communications now run through RingCentral and it is the only solution we use.”
CIO in the Healthcare Industry
Download Gartner reports to read more about our recognition
*Gartner, Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service, Worldwide, Peer Contributors, 9 April 2021.
The Gartner Peer Insights Customers’ Choice badge and the Gartner Peer Insights logo are trademarks and service marks of Gartner, Inc., and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the view of, nor constitute an endorsement by, Gartner or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.