Q3 2022
What’s new

Dialing up innovation

We’re always innovating to help you work smarter, not harder. Here’s what's new at RingCentral.
A snapshot of the audio settings in a RingCentral Video call

See 10 new RingCentral MVP innovations

Video: RingCentral Top 10

Powerful new capabilities to help you work smarter

AI-powered noise reducing feature of RingCentral
Phone, VIDEO
Live in app now

Say goodbye to interruptions with AI powered background noise reduction

Remove all unwanted background noise automatically from your business calls/meetings with AI-powered software.
RingCentral's call and video analytics dashboard
ANALYTICS
Try in beta now

Make better decisions with richer call and video analytics

Business analytics now include video meeting data, so you can see phone and video metrics all in one place.
Meetings Room feature of RingCentral
ROOMS
Coming soon

Meeting Rooms just got easier with the power of touch

RingCentral Rooms for Touch allows for digital whiteboarding, on-screen annotation, and joining and ending meetings all with the touch of your finger.
RingCentral's SMS/ Text messaging integration feature
INTEGRATIONS
Live in app now 

Improve customer engagement with new bulk SMS integrations

Maximize customer engagement at a low cost with advanced SMS features like shared inboxes, built-in reporting, and more.
Digital whiteboard feature of RingCentral
VIDEO
Try in beta now

Bring ideas to life with digital whiteboard

Draw, annotate, and brainstorm on an almost limitless canvas, just like you would on a whiteboard in person.
Advanced Meeting Insights feature of RingCentral
VIDEO
Try in beta now

Never miss a meeting, even if you miss it with Advanced Meeting Insights

Catch up quickly with recordings that include AI-generated meeting summaries, topics, video highlight reels, keywords, and transcripts.

Get the RingCentral app on mobile or desktop

See 10 new customer experience innovations

Video: RingCentral Top 10

New features that deliver effortless experiences for agents and customers

Client uses RingCentral Smart Assist
Omnichannel CX

Provide customers with smart answers they need

Take care of many customer questions at once with reduced staffing and operational costs while providing a better digital journey.
RingCentral contact center omnichannel smartbot
Omnichannel CX

Build your bots to enable customer self-service

Create your own omnichannel “smart” bot to answer simple customer inquiries to free up agents and enable customer self-service.
RingCentral Engage Voice dashboard
Outbound CX

Reduce costs with free 4000 domestic mins per user

Lower operating costs with Engage Voice Standalone offers that include free 4000 minutes per user for domestic inbound & outbound calling.
WhatsApp message with a RingCentral Engage Digital integration
Digital CX

Engage more customers with WhatsApp Outbound Notifications

Reach more customers, start conversations, and engage one-on-one through Engage Digital and WhatsApp integration.
RingCentral App integration: Google
RingCentral App integration: Microsoft Teams
RingCentral App integration: Salesforce
RingCentral App integration: Zendesk
RingCentral App integration: Windows

Browse app integrations to save time and drive productivity

Want a deeper dive?
Check out the resources below

From powerful calling to AI-powered contact centers, these new innovations will help you run and manage business communications faster and easier.
An illustration of a contact center agent speaking to a client

RingCentral CX Q3 top innovations

A  hybrid team benefits from RingCentral MVP innovations

RingCentral MVP Q3 top innovations

Webinar: RingCentral MVP: Feature Release Overview Summer 2022

RingCentral MVP: Feature Release Overview Summer 2022

Webinar: RingCentral CX: Feature Release: Overview Summer 2022

RingCentral CX: Feature Release Overview Summer 2022

“RingCentral is a great example of an organization that, by far, has the most open platform in the industry and is truly dedicated to improving workflows and enhancing productivity.”

Zeus Kerravala, principal analyst at ZK Research

Catch up on past releases

RingCentral app installed in a mobile phone
Phone, Video, Integrations

Exciting new capabilities that level up your hybrid work game

RingCentral Product Update: AI features and Webinar Offerings
Video, Integrations

New power-packed AI features, webinar offerings, and integrations to combat widespread hybrid work frustrations

RingCentral Contact Center agent uses updates and features to serve clients
Contact Center

RingCentral Contact Center: Boost CSAT and ESAT with new automation, AI, and WEM capabilities

Ready to switch?
Switching from your current system to RingCentral is easier than you think. Our professional service teams are ready to help step by step from assessment, to onboarding, and all the way to the cloud.