Three Minutes To Understand: Why Migrate Your Phone System to the Cloud?


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Did you know that 40% of businesses have planned to increase their spend on cloud platforms this year? This includes things like phone systems. In this short video, we explain why this trend has increased over the last few years, what the benefits to Unified Communications as a Service (UCaaS) or cloud unified communications are, and how small business leaders can migrate to a cloud-based phone system.

As a small business owner or leader, are you looking to lower your business phone costs? Maybe your on-prem system is holding you back from scaling and you’re looking at other solutions because of this? You’re right to be doing so because your business phone is an essential channel. Even if messaging and video meetings have become key to your day-to-day, the telephone remains the easiest way for your customers and partners to reach you.

However, in an increasingly agile and flexible working environment, traditional phone systems are often confronted with obstacles. Migrating your phone system to the cloud is essential for ensuring long-term communications capabilities within modern small businesses. It also enables you to lower upfront costs and maintenance expenses. 

What benefits can small businesses experience moving to the cloud?

The cloud brings with it considerable capabilities in terms of flexibility, security and admin simplicity, which are just not possible with on-prem PBX. For example, thanks to its intuitive online interface, the cloud allows you to manage your phone system from anywhere and on any device.

How can small businesses future proof their workplace?

In addition, cloud phone solutions such as RingCentral enables you to manage all your business communications on a single platform – and not just your phones. A cloud solution also allows you to control team messaging, video meetings and much more. This means employees have one single, intuitive and simple tool, which can be accessed from anywhere with an internet connection and which regularly provides new and innovative features to optimise communications and collaboration.

For more on how the cloud benefits small businesses, visit our blog. This gives you more information on how to pick the best phone system and even more on the pros. 

How complicated is it to migrate to a cloud phone system?

It’s usually straightforward and even more so when you choose a solution that offers:

  • Seamless and gradual migration options.
  • Support for porting your existing numbers and reusing your existing deskphones. 
  • Integration capabilities with your CRM and other business solutions.

On top of this, maintenance and support are much simpler and less time consuming. This is a big plus, particularly for small businesses.  

What’s more, a good UCaaS solution must be able to integrate seamlessly with the rest of your IT system. Migration is made much easier if – like RingCentral – the platform offers open APIs and a gallery of natively integrated applications.

Optimise your business communications in two minutes. Don’t miss the next episodes!

88% of employees say they are more productive if they get on well with their colleagues (Source: Ipsos on behalf of RingCentral). In other words, business communications are crucial to workplace culture, especially a remote one where people may be physically distant from each other. This is why we decided to create this mini-series. In these videos, we answer some of the key questions small business leaders find themselves confronted with in relation to cloud phone systems and unified communications in general.

With five videos and five questions, we’ve handed over the mic to our top experts to give you everything you need to know to take the next step – all in just two minutes. 

Don’t miss the next episodes!

  • Episode #2: How to ensure the security and reliability of your communications for SMBs
  • Episode #3: How to optimise team collaboration and productivity with unified communications and AI
  • Episode #4: How to integrate your communications system to optimise your business workflows
  • Episode #5: How to manage your communications platform more effectively with advanced analytics

Originally published 21 Feb, 2024

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