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Analytics Apps
Salesforce
RingCentral
Empower your Salesforce system with cloud communications capabilities and create a more collaborative CRM experience.
Chorus.ai
Chorus.ai
Chorus.ai is the market leading Conversation Cloud, built to securely capture, store and analyze your team's calls and meetings.
Shadow All-In-One Analytics
Resource Software International Ltd. (RSI)
Scalable analytics for Messages, Video & Phone, real-time agent/queue dashboards, call recording replay, and alert notification.
Theta Lake for RingCentral Video
Theta Lake
AI-based compliance for video meetings, including capture, 17a-4 compliant archiving, eDiscovery, data leakage detection, and supervision
Cloze
Cloze
Manage relationships, your inbox, and your contacts in one app.
New Relic
RingCentral
Receive application performance alerts from New Relic in a conversation on team messaging.
Prodoscore
Prodoscore
Prodoscore provides business insights that give you visibility into employee productivity.
Gong
Gong
Capture customer interactions, understand what was said, and deliver insights.
Shadow Agent
Resource Software International Ltd. (RSI)
Shadow Agent brings call center features to call queues & agents and forced account codes to users in professional firms.
ChronicCareIQ
ChronicCareIQ
Operationalize CCM and RPM programs with ChronicCareIQ - a comprehensive Care Management platform
Creatio
Velvetech, LLC
Enhance customer experience and boost your contact center productivity with Creatio.
Aigent Real-Time Assistant
Aigent Inc.
Enhance your account with a real-time conversational AI to make every agent your best agent, anytime and anywhere.
Liquid Voice SmartExperience
Liquid Voice
Capture, analyze, and replay every interaction in your organization to ensure compliance and CX
fireflies.ai
fireflies.ai
Fireflies will automatically transcribe calls made on your soft phone/dialer and make them searchable.
Yactraq-Speech Analytics
Yactraq
Founded in 2010, Yactraq is a leading audio mining and speech analytics provider based in Vancouver, Canada
DialogTech
DialogTech
Track your search and digital marketing efforts and optimize the campaigns, keywords, and webpages driving customers to your website.
DVSAnalytics WFO & Analytics
DVSAnalytics, Inc.
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
amoCRM
amoCRM
Call leads and customers in one click inside amoCRM.