A good toll free service should be able to provide you with a reliable phone system rich in features and functions that will let you achieve an intelligent communications network within your business and also with customers.
It is important that you consider different options before spending your money on a product or as service. For small businesses, every cent of capital is valuable, since competition can be too harsh and you cannot afford to lose any resource you have. And when it comes to communications, a quality toll free service is your best bet in achieving strong communications in your business.
You should have all the means possible to facilitate calls with customers and business partners. A toll free service should provide you with all the functions you will need to manage incoming calls, a growing database of phone numbers and an expanding company.
As you expect a high volume of calls to come in every day, you should be able to efficiently answer every call. Features such as auto-attendant, call forwarding, call screening and voicemail will make sure that callers will never hear a busy tone and that they will be able to reach you promptly.
If you need to transmit documents, get a toll free service which comes with a comprehensive Internet fax feature. This lets you send and receive important information through your business number, eliminating the need to create a separate fax number or email address for your company. With Internet fax, you can achieve a more unified business communications suite.
Your toll free service should not burden you but instead should be rewarding. A lot of virtual phone service providers offer affordable monthly pricing plans which suit small business’s budget and needs. For as low as $10 a month, you can start building on your success with a virtual toll free number with all the advanced functions you can access through the Internet.
A virtual phone system also does not require you to buy equipment and maintain it. Instead, your phone system is hosted by the provider. This lifts the burden off of you and lets you use their technology at a minimal price. Your toll free number can take and make calls through any of your existing phones by simply logging into your online account and specifying the phone numbers to which calls are forwarded. With a virtual toll free service, you do not have to shell out a large amount of money for new equipment which requires expensive maintenance.
Even with the promise of a feature-packed phone system at an affordable monthly price, but if your phone system fails in terms of connections and transmissions, then it is not worth your money and your trust. So aside from evaluating both the price and the features that come with a toll free service, you should also look at the reliability of the system.
Most service providers offer free trials and money-back guarantees. Take these opportunities to test drive your potential phone system to evaluate if it runs smoothly and that both you and your callers will not have a hard time connecting to each other.