A tollfree number can be used for more than just calls. Know the capabilities and functions you can use with a comprehensive tollfree package.
With all the advantages of a tollfree number, it almost becomes a must for businesses to get their own. However, more than just handling calls, your toll free number should be able to support your other communication and information needs.
A tollfree number which comes with features other than for calls can give your business new opportunities. Since communications is not limited to simply answering calls and taking with clients, a well-equipped phone system is a valuable office tool.
For instance, when your phone system has Internet fax, you can use your tollfree number for documents exchange as well. This strengthens your business’s channel for transmitting documents. Even though email is an efficient way to send and receive documents, the ability to transmit documents using your business phone number has a lot of advantages as well.
First, your customers and clients would not have to remember your email address. Instead, they only have to store your tollfree number, and send documents to it. You then receive documents right in your email inbox and not through a fax machine. This way, you can easily separate business communications from personal emails.
Another advantage of Internet fax is that it is generally more secure than email. Most phone system providers use an encrypted connection which ensures that only you and the sending or receiving end will have access to the document. Aside from its advantages over email, Internet fax also proves to be better than traditional fax machine, in terms of cost, convenience and features.
Make sure that your tollfree number does not come without voicemail. This is one of the most important features of a phone system, enabling callers to leave you valuable messages when you are unavailable to attend to them.
Most service providers incorporate email into the voicemail feature, letting you receive your voicemail messages right on your email inbox, similar to how you receive your faxes. To listen to messages, you simply have to select the email message and play the attached audio file using commonly used digital media players.
With both Internet fax and voicemail included in your phone system, you may think that managing everything becomes too time-consuming. However, with mobile integration, you can read faxes and listen to voicemail messages wherever you are. A very convenient feature which you should look for in your tollfree number phone system is mobile integration. This function will let you access your business communications on the fly.
RingCentral, for one, has an iPhone app which lets users take and receive business calls, transmit Internet fax documents, and manage voicemail messages, all right on your personal iPhone. This feature not only makes for a convenient business communications system, but it also gives you a more reliable one which both you and your clients can count on.