RingCentral Fax

Frequently
Asked Questions

FAQ

Can I send faxes to any machine? »

Yes. With RingCentral Fax, you can send faxes to any fax machine in the US or overseas.

How long are my received faxes stored? »

Your faxes are saved for an unlimited time, up to 200 faxes, in your online account. All your faxes will also be saved indefinitely in your Softphone inbox. 

Can I send from any application? »

Yes. As soon as you sign up, RingCentral is integrated with Microsoft Windows®. You’ll see a RingCentral fax icon on your Windows applications—such as Microsoft Outlook®, Word, etc. When you click the fax button, your document will be converted to a fax and sent to any fax machine with a US or international number. 

Can I block junk faxes? »

Yes. As opposed to a traditional fax machine, RingCentral Fax lets you block junk faxes as easily as you block junk email. You’ll save time and money on printing costs. 

How can I broadcast faxes to multiple people? »

In your online account, you can create “groups” of contacts and then easily send faxes to those groups. 

Can I also receive phone calls on my RingCentral fax number? »

You can upgrade to RingCentral Professional service and use your toll free or local number for both fax and voice calls. RingCentral Professional is a complete communication solution for small businesses and individual professionals. Like a personal assistant, it will screen, forward and dial calls, take voicemail , send and receive faxes, and alert you to important messages.