RingCentral AI Receptionist for Healthcare

Every call, message, and appointment—handled

Support patients 24/7. AIR answers calls, sends texts, and books appointments—so every patient feels taken care of, day or night.

Bring your existing phone number
Answer every call - 24/7
Book more appointments
Capture every lead

The RingCentral smart assistant with a smart inbox. It features categories: Key updates, Action items, Decisions made, and Open Questions

Answer calls 24/7 with AI

Set up in minutes

No IT support needed. Train AIR using your practice website, FAQs, or patient forms.

Engage with natural interactions

Deliver human-like conversations with patients and callers in multiple languages, every time they call.

Route calls with context

Direct calls to the right provider, department, or location — no repeats, no misroutes, no dropped patients.

Automate and handle routine tasks

Manage appointment scheduling, insurance/billing FAQs, and after-hours or peak-time call overflow — automatically.

Serving healthcare organizations of all sizes

<5%

Call abandon rate across all locations

RingCentral’s API platform has given us all sorts of ways to improve our own operations.

- Rich Brownie, Director of Infrastructure & Operations

75K

Calls audited monthly with AI Conversation Expert

Since moving to RingCentral, our advisors handle more inquiries faster, and our customer satisfaction scores are at an all-time high.

- Andy Williams, Director of Clinical and Customer Care

35%

Enhancement in productivity with reporting and performance tracking.

And a 12% increase in sales.

Improved communication between care navigators and doctors reduced readmission risk by over 42% and increased patient satisfaction.

- Amith Nair, CIO

Hear from our AI Receptionists

Find the perfect tone and personality for your business.

Formal and professional

Kirsten

Enthusiastic and friendly

Natalie

Casual and helpful

Stanley

Costs less than a missed appointment

Choose AI Receptionist on its own, or bundle it with RingCentral’s business phone.

Important details and disclaimers

Never miss another patient with RingCentral AI Receptionist