Drive productivity by seamlessly integrating your RingCentral cloud communications and collaboration solution into Microsoft Dynamics 365.
Enhanced contact matching filters out inactive contacts merged between RingCentral and Dynamics, so you can log calls to the correct contact.
New fields will be populated on the activity including after logging a call including:
RingCentral for Microsoft Dynamics 365 empowers reps and agents to streamline daily business workflows with business-critical actions like click to dial, inbound screen pops, and automatic call and SMS logging. Enhance your CRM experience and automate your sales cycle, improve workforce productivity, increase call efficiency, and enhance customer interactions with RingCentral and Microsoft Dynamics 365 integrated. And built on Microsoft’s CIF framework, RingCentral for Microsoft Dynamics 365 will work across all Dynamics 365 applications.
New to RingCentral and not sure where to start? Need help installing? Start a free trial or get installation help by emailing us at MSFT@ringcentral.com