RINGCENTRAL FOR RESTAURANTS
Make every customer touchpoint one to remember—from placing an order to picking it up.
RingCentral is an all-in-one platform for collaboration and communication. Having one vendor versus several to manage gives us time back to innovate in IT.
Create the smoothest takeaway experience
Everything you need to give customers the support they deserve.
Manage calls with a built-in receptionist
Auto-Receptionist routes every call so you can focus on the business at hand.
Keep customers in the loop
Let customers know when an order is ready and at every stage in between with SMS status updates.
Make collection a breeze
Allow your customers to announce their arrival with a quick call or SMS reply.
Keep the phone lines open for business
No unanswered calls, no unplaced orders. Connect with your customers using the right tools at the right time.
Smarten up your act
Set up AI-based routing to manage customer interactions across digital channels.
Never miss an order
Automatically manage incoming calls to keep organised when things get busy.
Make it personal
Let your customers know when their order’s been received with personalised SMS alerts.
Welcome back happy customers
Don’t just connect with your customers—build a relationship by improving their overall experience, anywhere, on any device.
Respond faster
Ensure every call gets to the right person with interactive voice response (IVR) software.
Answer every call
Set up automated answering with call forwarding and pre-recorded information, like opening hours.
Goodbye wait times
Shorten call queues by answering every call from any phone—including mobile devices.
Set your employees up for success
Rely on smooth communication to get every location up and running—instantly.
Make the most of every call
Set up call handling rules and customise the caller ID information for your business.
Get everyone up to speed quickly
Use messaging and video to onboard and train your entire team with ease.
Keep track of every conversation
See communication performance at the employee level with integrated reporting and analytics.
Your restaurant deserves a seat at the table
Security that serves you
RingCentral protects all your information and conversations with industry-compliant data centers and seven layers of comprehensive security.
Pairs well with others
Connect RingCentral with hundreds of tools you use every day like Salesforce, Google Workspace, and Zendesk. Looking for a custom integration? Build your own with our open APIs.
