RingCentral scores highest in 4 out of 5 use cases in new Gartner report

Critical Capabilities for Unified Communications as a Service, Global
To help application leaders choose unified communications as a service (UCaaS) providers, Gartner recently evaluated 12 vendors across 10 critical capabilities. In 4 out of 5 use cases that included a range of business sizes and UCaaS requirements, the research organization ranked RingCentral first.
See why RingCentral scores amongst the highest as compared to other UCaaS vendors
Read the Gartner report to learn how RingCentral compares to other providers on:
  • Telephony feature set 
  • Meetings (conferencing) experience
  • Ease of installation and integration
  • Customer service and support
  • Global service coverage
  • Integrated contact center capabilities
And more.
Gartner, Critical Capabilities for Unified Communications as a Service, Global, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Sebastian Hernandez, 14 October 2019. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
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