Apple Messages for Business
Customer service software for Apple Messages for Business
RingCentral Engage Digital
DIGITAL CUSTOMER SUPPORT PLATFORM
RingCentral Engage Digital integrates with Apple Messages for Business
RingCentral Engage Digital gives you the ability to respond to all incoming messages through a unified dashboard that intelligently regroups and routes interactions to appropriate agents across all digital channels.
Apple Messages for Business
Engage with customers from any iOS entry point
Enable customers to start, stop, and resume conversations with your business through Messages using the latest version of iOS, so they can get answers to their questions, schedule appointments, make purchases, and more. Register with Apple Messages for Business to allow users to initiate conversations from iOS entry points, including Spotlight search, Apple Maps, or a registered Apple Messages for Business phone number.
A single platform to manage every digital interaction
Any Digital Channel
Social
Messaging
In-app
Reviews
Chat
AI at the core
Intelligent
Classification
Engine
Machine-learning
Open API platform
Chatbot Integrations
CRM Integrations
Business Intelligence
Source SDK
Global Solution
72 languages recognized
Administration & Management
Easy setup
Live statistics
Unified reporting
Additional resources
Découvrir le fonctionnement pour son entreprise
Un conseiller commercial vous contactera pour une démonstration personnalisée et instructive sur les fonctionnalités clés et les avantages d'une relation client omni-digitale.