RINGCENTRAL FOR LOCAL UK COUNCILS
Introducing the modern council
Strengthen connections and clear the way for greater collaboration, problem solving, and benefit sharing.
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Modernise

communications.

Improve service

delivery.

Modernise communications. Improve service delivery.

Message

Stay in touch with staff, record conversations and comment simultaneously for instant teamwork.

Video

Run virtual meetings and community gatherings with one-click HD video meetings via a web browser.

Phone

Set up your council phones to support all your residents and staff. Save money with budget-friendly digital solutions.

Contact Centre

Start conversations with residents across multiple touchpoints like voice, chat, SMS, social media, or email.

Download our digital government brief

Modernise communications. Improve service delivery.

Message

Stay in touch with staff, record conversations and comment simultaneously for instant teamwork.

Video

Run virtual meetings and community gatherings with one-click HD video meetings via a web browser.

Phone

Set up your council phones to support all your residents and staff. Save money with budget-friendly digital solutions.

Contact Centre

Start conversations with residents across multiple touchpoints like voice, chat, SMS, social media, or email.

Download our digital government brief
The digitally empowered
citizen is here
The digitally empowered
citizen is here
Our communities have gone digital and prefer to consume information,
make purchases, and interact with each other online.
42%
will try new digital services from local governments1
48%
want a simpler and cleaner experience from local government digital services1
25%
expect local government to update their digital services on a daily basis1
DIGITAL CITIZEN SERVICES
Connect like everyone’s in the same room
Bring your staff together in one secure digital workspace—no matter where they are or what device they’re on.
Collaborate in new ways
Welcome your staff to HD video meetings, audio conferencing, team messaging, eFax, file sharing, task management and more.
Messaging is the new email
Continue messaging threads when offline, ensuring no missed messages, projects or deliverables.
Whiteboard, screen share, and run live polls
Collaborate in real-time with a whole host of digital features. Record and save every session so staff can catch up on what they missed.
Consolidate your communications
Manage everything in one place and easily collaborate across different teams and departments.
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BUDGET-FRIENDLY
Enjoy cost effective digital solutions
Reduce your telecoms total cost of ownership while meeting your modernisation goals.
Pay your way
Make small monthly predictable payments or allocate it all to your CapEx budget, you decide.
Save costs upfront
Moving from an on-premises phone system to a cloud phone system has a lot of upfront savings. Read about how customers save 40% on average when migrating to RingCentral.
Add or remove users when needed
Pay only for what you use, no more. Get built-in flexibility so you can instantly add or remove subscriptions.
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Omnichannel customer engagement
Connect with your local community where they are
Engage with residents on their channel of choice with integrated contact centre technology.
Improve service delivery
Set up personalised voice messages and an auto-receptionist to route calls to the right person, at the right time.
Communicate their way
Allow community members to connect via social media, chat, SMS, email, voice or fax.
Share instant updates with your community
Keep everyone in the loop with instant community announcements on social media, SMS and email.
Keep calls consistent
Guide conversations with call scripting and evaluate community responses and agent performance using real-time analytics.
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SECURE AND PRIVATE
Keep your residents’ information safe
RingCentral protects all your information and conversations with UK government-compliant data centers and seven layers of comprehensive security built right in.
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integrations

Connect all your mission-critical

tools, no coding needed

Integrate RingCentral with hundreds of tools that you rely on everyday like Microsoft Teams, Outlook, Office 365, Skype for Business, Dynamics, Salesforce, Google Chrome, G Suite, Oracle etc. Looking for a custom integration? We’ve got you covered—build your own with our open APIs.

Visit the App Gallery
MIGRATION TO THE CLOUD
We’ll hold your hand every step of the way
Implementation doesn’t need to be disruptive. We’re here to make migration seamless.
20+ years' experience in cloud phone migrations
Rest assured your journey to the cloud is being handled by experts in the field with end-to-end migration support paths.
Onboarding your users
Onboarding staff and their devices need not be a chore. Our comprehensive on-demand self-serve training lets your staff get back to work quickly.
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PROCUREMENT

Government procurement frameworks to ease your process

RingCentral UK is compliant on Network Services 2 (RM3808), the G-Cloud Framework and is listed In the UK government’s digital marketplace.

“RingCentral is committed to helping our local community leaders keep the UK connected, secure, and productive through the crisis and beyond.”
Steve Rafferty, UK Country Leader, RingCentral
Ebook

The modern council eBook

blog

How UCaaS can save local councils money

DATASHEET

RingCentral for local government and UK cities

Rremote classroom
RingCentral for Classrooms
Migrating the classroom
Start building tomorrow’s council today
Deep domain experience
We’re a 7x leader in the UCaaS Gartner Magic Quadrant, positioned furthest to the right for completeness of vision.
Proven record of 20 years
Over 20 years’ experience implementing, managing, and improving mission-critical digital transformations for customers across all sectors.
User-centred approach
We’ve helped over 400,000 customers and millions of users migrate to the cloud.
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