RINGCENTRAL FOR LOCAL UK COUNCILS
Introducing the modern council
Strengthen connections and clear the way for greater collaboration, problem solving, and benefit sharing.
Modernise communications. Improve service delivery.
Message
Stay in touch with staff, record conversations, and comment in real-time for instant teamwork.
Video
Run virtual meetings and all-hands roundtables over HD video. Join with a click via a web browser (no downloads needed).
Phone
Set up a highly secure government phone system to support citizens and staff. Save money with budget-friendly digital solutions.
Contact Centre
Start conversations with citizens across multiple touchpoints like voice, chat, SMS, social media, or email.
The digitally empowered citizen is here
Our communities have gone digital and prefer to consume information, make purchases, and interact with each other online.
42%
will try new digital services from local governments1
48%
want a simpler and cleaner experience from local government digital services1
25%
expect local government to update their digital services on a daily basis1
DIGITAL CITIZEN SERVICES
Connect like everyone’s in the same room
Bring your staff together in one secure digital workspace—no matter where they are or what device they’re on.
Continue messaging threads when offline, ensuring no missed messages, projects or deliverables.
Collaborate in real-time with a whole host of digital features. Record and save every session so staff can catch up on what they missed.
Manage everything in one place and easily collaborate across different teams and departments.
BUDGET-FRIENDLY
Enjoy cost effective digital solutions
Reduce your telecoms total cost of ownership while meeting your modernisation goals.
Moving from an on-premises phone system to a cloud phone system has a lot of upfront savings. Read about how customers save 40% on average when migrating to RingCentral.
Pay only for what you use, no more. Get built-in flexibility so you can instantly add or remove subscriptions.
OMNICHANNEL CUSTOMER ENGAGEMENT
Connect with your local community where they are
Engage with residents on their channel of choice with integrated contact centre technology.
Allow community members to connect via social media, chat, email, voice or fax.
Keep everyone in the loop with instant community announcements on social media and email.
Guide conversations with call scripting and evaluate community responses and agent performance using real-time analytics.
SECURE AND PRIVATE
Keep your residents’ information safe
RingCentral protects all your information and conversations with UK government-compliant data centres and seven layers of comprehensive security built right in.
INTEGRATIONS
Connect all your mission-critical tools, no coding needed
Integrate RingCentral with hundreds of tools that you rely on everyday like Microsoft Teams, Outlook, Office 365, Skype for Business, Dynamics, Salesforce, Google Chrome, G Suite, Oracle etc. Looking for a custom integration? We’ve got you covered—build your own with our open APIs.
MIGRATION TO THE CLOUD
We’ll hold your hand every step of the way
Implementation doesn’t need to be disruptive. We’re here to make migration seamless.
Onboarding staff and their devices need not be a chore. Our comprehensive on-demand self-serve training lets your staff get back to work quickly.
PROCUREMENT
Government procurement frameworks to ease your process
RingCentral UK is compliant on Network Services 2 (RM3808), the G-Cloud Framework and is listed In the UK government’s digital marketplace.
RingCentral is committed to helping our local community leaders keep the UK connected, secure, and productive through the crisis and beyond.
Steve Rafferty, UK Country Leader, RingCentral
EBOOK
The modern council eBook
BLOG
How UCaaS can save local councils money
DATASHEET
RingCentral for local government and UK cities
Start building tomorrow’s council today
Deep domain experience
A Leader in the 2022 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.
Proven record of 20 years
Over 20 years’ experience implementing, managing, and improving mission-critical digital transformations for customers across all sectors.
User-centred approach
We’ve helped over 400,000 customers and millions of users migrate to the cloud.
Better constituent relationships start here
We’ll get you up and running in no time.