Australia’s digital landscape is changing
The digital revolution is well underway in Australia. Over the next decade, we will see important changes to policies as environmental shifts bring fresh challenges in how communities are served, at a time when citizen demands are increasing.
BUSINESSES ARE ADOPTING CLOUD
of businesses in Australia are using paid cloud, this was at the end of 2019, this figure will be much higher by the end of 2020.
The adoption of cloud services by businesses in Australia has resulted in a cumulative productivity benefit to the economy.
AN ONLINE MOBILE SOCIETY
of online sales in Australia were made through mobile devices in 2019, with 48 per cent of customers shopping on mobile at least once a week.
One tool for all your modern communications needs
Stay in touch with staff, record conversations, and comment in real-time for instant teamwork.
Run virtual meetings and all-hands roundtables over HD video. Join with a click via a web browser (no downloads needed).
Set up a highly secure government phone system to support citizens and staff. Save money with budget-friendly digital solutions.
Start conversations with citizens across multiple touchpoints like voice, chat, social media, or email.
Ease budget pressures
Only pay for what you really need
Embrace the power of cloud
Keep your data local and citizen information safe
Seven layers of security
Connect all your mission-critical tools, no coding required
Integrate RingCentral with hundreds of tools that you rely on every day like Microsoft Teams, Outlook, Office 365, Skype for Business, Dynamics, Salesforce, Google Chrome, G Suite, Oracle etc. Looking for a custom integration? We’ve got you covered—build your own with our open APIs.
Gain valuable insights
We are a profit for purpose organisation – everything we make goes back into the welfare programs we support that provide for vulnerable children and families in the community. Without RingCentral in place and with agents working from home, all of AccessEAP’s calls would have been answered by our call overflow provider. The costs would have been astronomical.
Mark Hindle, Director of Technology, AccessEAP
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