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RingCentral Mobile
Click to Call Service - FAQ

RingCentral Mobile is a cloud-based business phone system that lets users stay in touch and in control of their communications. By providing users with a single local or toll free main number, RingCentral connects a business’s staff by assigning their existing phone numbers to different virtual extension numbers. This way, an employee can be reached by anyone of the team or by any customer, by simply calling the main number and dialing the right extension number. This streamlines a company’s communication flow and gives an intelligent business solution. With affordable pricing plans that start at $9.99 a month, users get at least 10 virtual extensions and 300 minutes of inbound and outbound calls. Other features include advanced call forwarding, Internet fax, voicemail to email, dial by name directory, web management, caller ID, custom greetings, message alert, Outlook integration and Internet fax. Users may select a local or toll free number for their business, regardless of their location. This permits subscribers to get the phone number which would cater to their target client base or market. RingCentral Mobile also comes with a free iPhone application which can be used to access faxes and voicemails. Calls can also be made using your RingCentral Mobile number as caller ID.

The Click to Call service enables RingCentral subscribers to maximize their Internet communications by providing easy access to their RingCentral number. By clicking on a RingMe icon or text code, website visitors, email recipients and other Internet users can instantly call a RingCentral number. This increases the chances of people calling your company. Since it is easier and more convenient, you can expect more inquiries and customer calls, translating to more sales or subscriptions. To start using the Click to Call Service of RingCentral, download the RingMe icon by logging in to your RingCentral online account. You may then include this icon in your email signatures, web advertisements and in your website. When callers slick your RingMe icon, they will be called by RingCentral. Once they answer the call, they will then be connected to your RingCentral number. All calls made through the Click to Call feature would still go through your current call forwarding settings, answering rules and call screening process. This helps you make sure that even with increasing call volume, you would still be able to manage your business communications and customer service process.

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RingCentral Mobile™

Click-to-Call Out FAQs

RingCentral Mobile - Click-to-Call Out FAQ

How does RingOut work? >>

Not only can you use RingOut to dial a number you see on a Web page, email or Word document, for example, but you can use it to return calls to clients by clicking on a logged phone number in your online account. To initiate RingOut—you can highlight a number and press a hotkey on your keyboard, click a number in your online account, or click RingOut from Call Controller™ or Outlook®. Then a pop-up window appears with two drop-down lists. One is the number or name of the person or business you’re trying to reach and the other is a phone number you're using—in other words, your Current location. Click Call. When your phone rings, you pick it up a voice prompt will say, “Hello, to connect this call, press 1.”

What are the benefits of using RingOut? >>

RingOut speeds up dialing and strengthens communication because you don’t need to write down any numbers or dial them. It is particularly handy for anyone who makes a lot of calls during the day. And RingOut is excellent for those who make international calls—especially because it eliminates misdials.

Can I click-to-call my Outlook contacts from Outlook? >>

Yes. RingCentral is integrated with Microsoft® Office and RingOut appears on your Outlook toolbar. Simply click RingOut from Outlook and connect to your contacts instantly.

Can RingOut dial international numbers? >>

Yes. You can eliminate misdials by having RingOut dial your number for you and connect you to an international number. Keep in mind that using RingOut click-to-call dialing can actually save you money if you’re traveling abroad and calling from a hotel. For instance, initiating RingOut actually places an inbound call to your phone, so you are charged for an inbound rather than an outbound call.

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