RingCentral Mobile provides users with a desktop application to easily screen callers. Included in the RingCentral Call Controller, the call screening option works by displaying a pop-up window every time there is a new and upcoming call. This enables users to immediately see who is calling, giving them the option to answer, reject or send the call to voicemail. Another option for users is to type a text-to-speech reply which will be read by the auto-attendant to the caller. This way, callers receive immediate feedback even though the person being called is unavailable. Users may also ask the callers to speak their name before the call is answered. This is highly useful for when an unknown number calls you, enabling you to prepare to answer the call, or reject or send it to voicemail. When a user is on the road using their mobile phone, the call screening option automatically sets the auto-attendant to ask the caller to say their name. This way, you can hear through your phone the name of the caller. Through the call screening options available to users, calls are handled more efficiently and attention is given to more important communications.