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RingCentral Mobile
Call Forwarding System

RingCentral Mobile is a cloud-based business phone system that lets users stay in touch and in control of their communications. By providing users with a single local or toll free main number, RingCentral connects a business’s staff by assigning their existing phone numbers to different virtual extension numbers. This way, an employee can be reached by anyone of the team or by any customer, by simply calling the main number and dialing the right extension number. This streamlines a company’s communication flow and gives an intelligent business solution. With affordable pricing plans that start at $9.99 a month, users get at least 10 virtual extensions and 300 minutes of inbound and outbound calls. Other features include advanced call forwarding, Internet fax, voicemail to email, dial by name directory, web management, caller ID, custom greetings, message alert, Outlook integration and Internet fax. Users may select a local or toll free number for their business, regardless of their location. This permits subscribers to get the phone number which would cater to their target client base or market. RingCentral Mobile also comes with a free iPhone application which can be used to access faxes and voicemails. Calls can also be made using your RingCentral Mobile number as caller ID.

RingCentral uses an intelligent call forwarding system which lets users receive their calls anywhere and anytime they want to, according to their own settings. With the FindMe and FollowMe call forwarding options, callers can efficiently reach your RingCentral number. The FindMe call forwarding option works by having a call routed to a series of telephone numbers until it is answered. Users may also specify the number of rings before a call is answered. When the call is not answered, it is sent to voicemail where the caller can leave a message. The user would then receive a message notification through text and email, informing them of a new voicemail message. With the FollowMe call forwarding option, on the other hand, calls are sent directly to a single temporary number. This bypasses all existing FindMe call routing settings, making it very useful for when a temporary number is used when out of the country. The Ringcentral call forwarding system works without physical telephone lines, and is instead dependent on the connections hosted by RingCentral for the subscriber. Through the RingCentral Call Controller, users may easily configure and modify their call forwarding settings.

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RingCentral Mobile™

Call forwarding Details

FindMe
Calls will be forwarded according to your preset instructions. In the Answering Rules of your online account, you select Forward my calls, then enter the telephone numbers and set the grouping and sequence of how those numbers will ring.

Ring telephone number xxx-xxx-xxx0. If no answer after two rings then...
Ring telephone numbers xxx-xxx-xxx1, xxx-xxx-xxx2 and xxx-xxx-xxx3. If no answer after four rings then...
Ring telephone number xxx-xxx-xxx4. If no answer after four rings then...
Send to voicemail

FollowMe
When you know that you will be at one telephone number temporarily (such as a remote office) and that number is the best way to contact you, you can quickly tell your system to follow you to that number. Log in to your account, go to Call Forwarding options and enter the temporary FollowMe number. You can set up FollowMe from your phone, online account or Call Controller.

Call processing/routing
See Answering Rules for full details on how to set up your system to automatically answer and route calls to the proper extensions or outside telephone numbers per your unique business needs.

RingCentral Mobile
Your RingCentral Call Forwarding is only one of many features included with your virtual phone system. You can begin by using only your Call Forwarding and start using additional features as your business needs require. The richness of RingCentral business communication features gives you the competitive edge you need to grow your business.

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