Call Forwarding

Keeping Up with Your Call Forwarding

Get to know more about call forwarding and how it can work for your business.

As your business grows, you should also be ready for the challenges that come with it. More means more: more time required attending to customers, more resources needed to keep and even improve the quality of your products and services, more from you to offer to prospects and existing customers. One of the most important factors you have to consider in business expansion is the communications infrastructure of your business. You should be able to accommodate more calls, more messages and more faxes the most efficient way possible. When you have a larger customer base, you should expect more calls.

The ultimate solution to large call volumes day in and day out is advanced call forwarding from a reliable provider. Once you get overwhelmed by the large number of callers, the attention and quality of service you give may be compromised. But with a comprehensive and flexible call forwarding feature, you can be confident that all callers are handled properly no matter what time or day it is.

Call forwarding starts from the first ring a caller hears. Your phone system should be able to answer the call automatically and should never let any caller hear a busy signal. Depending on your call forwarding settings, calls may be routed to any of your existing phones at the same time or in a specific order. And at times when you are unavailable, you can set your call forwarding to send all callers to voicemail. This way, callers do not have to keep waiting while hearing the continuous ringing of your phone number. This is a big turn-off, and it is important to eliminate it especially when you want to use your business phone number for inquiries. Another thing you have to eliminate is the busy signal your callers might hear. At the very least, your call forwarding settings should be able to answer calls and play music on hold simultaneously until you are available to pick up the phone.

Along with call forwarding, you should have other features to make for a complete virtual phone system. Make sure that you maximize all these functions, including call screening, call transfer, caller ID, mobile integration and Internet fax. These functions are available at affordable prices from RingCentral, the industry leader in virtual phone systems.

With monthly plans that start at $7.99 a month, you can have impeccable call forwarding plus all the other features that enhance your business communications. Contact RingCentral today for more information on how to start using your own advanced phone system today.

Convenient International Call Forwarding

International call forwarding is getting more affordable and easier to use – why not use that to the advantage of your business?

International call forwarding used to be near-impossible for a small business to have. One major reason for this is that office phone systems of the past relied on telephone wiring to forward phone calls to the appropriate departments. This means that phone calls were directed to a single phone device in a department or private office room, and if the person concerned happens to be out of town then the calls will either be missed completely or sent to voicemail – where it could be buried among hundreds of other messages. Traditional phone forwarding has so many limitations that it used to be so difficult for a traveling businessman to keep track of the company without extra expenditures.

When mobile and virtual telephony came into being, it was like a ray of light. Thanks to mobile phone technology, professionals like you can keep communicating with important clients while en route to another destination. Advanced virtual telephony like the kind used by top of the line virtual phone service provider RingCentral has further improved business phone capabilities by making it possible for you to have business calls routed to your home phone, smartphone, mobile phone or any phone device that you have access to at any given moment. All you need to do is use the user-friendly dashboard of your online account to add and delete their designated numbers as external extensions to your phone system. And because RingCentral runs on a system hosted over the Internet (which does not recognize distance), both international calling and international call forwarding are not only possible, but accessible.

RingCentral long distance phone forwarding is billed like local phone forwarding – that is to say, your phone bill reflects a long distance forwarded call as if it were forwarded within your office. Without the wires, the costs of calls received by your toll free trunk line and forwarded across state lines become significantly lower. International phone forwarding and calling by RingCentral is likewise easy on the pocket; with international rates that are modest at most, you can ensure that you will be able to speak to important clients even when you are vacationing in the Bahamas or attending a business conference in England.

With international call forwarding, you can do everything you want to not only maintain a connection with your business and your clients while you are outside the country but also to expand the reputation of your business. With call routing like this, you can venture out and explore new markets, connect with foreign contacts and clients, and even take a vacation with your family while still keeping tabs on what’s going on back at the main office.