RingCentral subprocessor list
When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as sub-processors:
List updated: 05-31-23
RingCentral MVP
RingCentral Video Pro
RingCentral Meetings
RingCentral Contact Center
RingCentral Engage Voice
RingCentral Engage Digital
RingCentral Unify Office
RingCentral Avaya Cloud Office
RingCentral Rainbow Office
RingCentral Managed Services
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Alphabet Inc. (Google Cloud Platform)
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Amazon Web Services, Inc.
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
410 Terry Ave N, Seattle, WA 98109, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Callinize Inc. (Tenfold)
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and
Sugar CRM with RingCentral Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
LocationUSA
2222 Rio Grande St, Suite 250, Austin TX 78705 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Mutare, Inc.
|
Purpose of Processing
Voicemail Transcription Service
|
LocationUSA
2325 Hicks Road, Rolling Meadows, IL 60008 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
PubNub, Inc.
|
Purpose of Processing
Manages in-app message notifications
|
LocationUSA
50 San Francisco Street San Francisco, CA 94133 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Dstny Automate (formerly Qunifi Limited)
|
Purpose of Processing
Integration between RingCentral PBX and Microsoft Teams
|
LocationWorldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
|
|
Sitel Operating Corporation Limited
|
Purpose of Processing
Customer Support Call Center and Professional Services
|
LocationBulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Sutherland Global Services Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationMexico
Dr. Roberto J. Cantú 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico |
International Transfer Mechanism
Standard Contractual Clauses
|
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Alphabet Inc. (Google Cloud Platform)
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Amazon Web Services, Inc.
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
410 Terry Ave N, Seattle, WA 98109, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Callinize Inc. (Tenfold)
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and
Sugar CRM with RingCentral Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
LocationUSA
2222 Rio Grande St, Suite 250, Austin TX 78705 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
PubNub, Inc.
|
Purpose of Processing
Manages in-app message notifications
|
LocationUSA
50 San Francisco Street San Francisco, CA 94133 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Dstny Automate (formerly Qunifi Limited)
|
Purpose of Processing
Integration between RingCentral PBX and Microsoft Teams
|
LocationWorldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
|
|
Sitel Operating Corporation Limited
|
Purpose of Processing
Customer Support Call Center and Professional Services
|
LocationBulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Sutherland Global Services Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationMexico
Dr. Roberto J. Cantú 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico |
International Transfer Mechanism
Standard Contractual Clauses
|
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Sitel Operating Corporation Limited
|
Purpose of Processing
Customer Support Call Center and Professional Services
|
LocationBulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Sutherland Global Services Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationMexico
Dr. Roberto J. Cantú 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Zoom Video Communications, Inc.
|
Purpose of ProcessingVideo Hosting
|
LocationUSA
|
International Transfer Mechanism
Standard Contractual Clauses
|
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
InContact, Inc.
|
Purpose of Processing
Contact Center Provider
|
LocationUSA
|
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
|
|
Sitel Operating Corporation Limited
|
Purpose of Processing
Customer Support Call Center and Professional Services
|
LocationBulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Sutherland Global Services Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationMexico
Dr. Roberto J. Cantú 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico |
International Transfer Mechanism
Standard Contractual Clauses
|
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Amazon Web Services, Inc.
|
Purpose of ProcessingData Center Hosting
|
LocationCanada, USA
410 Terry Ave N, Seattle, WA 98109, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Callinize Inc. (Tenfold)
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and
Sugar CRM with RingCentral Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
LocationUSA
2222 Rio Grande St, Suite 250, Austin TX 78705 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
GoodData Corporation
|
Purpose of ProcessingPowers data analytics
|
LocationUSA
|
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
International Transfer Mechanism |
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Alchemer (formerly known as Surveygizmo)
|
Purpose of Processing
Optional Survey functionality within the Product
|
LocationUnited Kingdom
|
|
|
Alphabet Inc. (Google Cloud Platform)
|
Purpose of ProcessingData Center Hosting
|
LocationEngage Digital: USA
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Amazon Web Services, Inc.
|
Purpose of ProcessingData Center Hosting
|
LocationCanada, France, USA
410 Terry Ave N, Seattle, WA 98109, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Claranet Limited
|
Purpose of ProcessingData Center Hosting
|
LocationFrance
|
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
GoodData Corporation
|
Purpose of ProcessingPowers data analytics
|
LocationUSA
|
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
|
|
Wildbit, LLC
|
Purpose of Processing
Optional Survey functionality within the Product
|
LocationUSA
|
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Alphabet Inc. (Google Cloud Platform)
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Amazon Web Services, Inc.
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
410 Terry Ave N, Seattle, WA 98109, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Callinize Inc. (Tenfold)
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and
Sugar CRM with RingCentral Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
LocationUSA
2222 Rio Grande St, Suite 250, Austin TX 78705 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Mutare, Inc.
|
Purpose of Processing
Voicemail Transcription Service
|
LocationUSA
2325 Hicks Road, Rolling Meadows, IL 60008 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
PubNub, Inc.
|
Purpose of Processing
Manages in-app message notifications
|
LocationUSA
50 San Francisco Street San Francisco, CA 94133 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Sitel Operating Corporation Limited
|
Customer Support CallCenter and ProfessionalServices
Customer Support CallCenter and ProfessionalServices
|
LocationBulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH |
All products exceptEngage Voice, EngageDigital, Avaya CloudOffice, Rainbow Office
All products exceptEngage Voice, EngageDigital, Avaya CloudOffice, Rainbow Office
|
|
Dstny Automate (formerly Qunifi Limited)
|
Purpose of Processing
Integration between RingCentral PBX and Microsoft Teams
|
LocationWorldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Alphabet Inc. (Google Cloud Platform)
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Amazon Web Services, Inc.
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
410 Terry Ave N, Seattle, WA 98109, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Callinize Inc. (Tenfold)
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and
Sugar CRM with RingCentral Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
LocationUSA
2222 Rio Grande St, Suite 250, Austin TX 78705 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Mutare, Inc.
|
Purpose of Processing
Voicemail Transcription Service
|
LocationUSA
2325 Hicks Road, Rolling Meadows, IL 60008 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
PubNub, Inc.
|
Purpose of Processing
Manages in-app message notifications
|
LocationUSA
50 San Francisco Street San Francisco, CA 94133 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Dstny Automate (formerly Qunifi Limited)
|
Purpose of Processing
Integration between RingCentral PBX and Microsoft Teams
|
LocationWorldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
|
Purpose of Processing
Customer Support Call Center
|
LocationPhilippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Alphabet Inc. (Google Cloud Platform)
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Amazon Web Services, Inc.
|
Purpose of ProcessingData Center Hosting
|
Location
Australia, Canada, Germany, United Kingdom, USA
410 Terry Ave N, Seattle, WA 98109, USA |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Callinize Inc. (Tenfold)
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and
Sugar CRM with RingCentral Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
LocationUSA
2222 Rio Grande St, Suite 250, Austin TX 78705 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Diseno Global
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationSpain
Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain |
International Transfer Mechanism
Standard Contractual Clauses
|
|
JettyCloud LLC
|
Purpose of Processing
Engineering, Development and Operations Support
|
LocationGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Mutare, Inc.
|
Purpose of Processing
Voicemail Transcription Service
|
LocationUSA
2325 Hicks Road, Rolling Meadows, IL 60008 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
PubNub, Inc.
|
Purpose of Processing
Manages in-app message notifications
|
LocationUSA
50 San Francisco Street San Francisco, CA 94133 |
International Transfer Mechanism
Standard Contractual Clauses
|
|
Dstny Automate (formerly Qunifi Limited)
|
Purpose of Processing
Integration between RingCentral PBX and Microsoft Teams
|
LocationWorldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
International Transfer Mechanism
Standard Contractual Clauses
|
|
RingCentral, Inc.
|
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales,
Customer Success Management. Company Headquarters
|
LocationUSA
1209 Orange Street Wilmington, DE 19801 |
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|
Subprocessor |
Purpose of Processing |
Location |
International Transfer Mechanism |
|---|---|---|---|
|
Black Box Corporation (AGC Networks, Inc.)
|
Purpose of Processing
Professional Services
|
LocationUSA
1000 Park Drive Lawrence, PA 15055 |
International Transfer Mechanism
Standard Contractual Clauses
|
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks, Inc.)
|
Applies to RingCentral Managed Services
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud LLC.
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office Subprocessors.
|
Removal only applies to Unify Office.
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to Unify Office.
|
Applies to Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
|
Applies to Unify Office.
|