RingCentral subprocessor list

When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as sub-processors:

List updated: 05-31-23

Subprocessor

Purpose of Processing

Location

International Transfer Mechanism

Acquire Asia Pacific Philippines, Inc.

Purpose of Processing

Customer Support Call Center

Location

Philippines

4th Floor Worldwide Corporate Center,
Shaw Boulevard, Mandaluyong,
Metro Manila Philippines 1552

International Transfer Mechanism

Standard Contractual Clauses
Alphabet Inc. (Google Cloud Platform)

Purpose of Processing

Data Center Hosting

Location

Australia, Canada, Germany, United Kingdom, USA

1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

International Transfer Mechanism

Standard Contractual Clauses
Amazon Web Services, Inc.

Purpose of Processing

Data Center Hosting

Location

Australia, Canada, Germany, United Kingdom, USA

410 Terry Ave N,
Seattle, WA 98109, USA

International Transfer Mechanism

Standard Contractual Clauses
Callinize Inc. (Tenfold)

Purpose of Processing

Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and Sugar CRM with RingCentral Office.

Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice

Location

USA

2222 Rio Grande St, Suite 250,
Austin TX 78705

International Transfer Mechanism

Standard Contractual Clauses
Diseno Global

Purpose of Processing

Engineering, Development and Operations Support

Location

Spain

Diseño Global Meridiano, Sociedad Limitada Calle Doctor Fleming 23, Pta 2d Calpe/Calp Alicante 03710 Spain

International Transfer Mechanism

Standard Contractual Clauses
JettyCloud LLC

Purpose of Processing

Engineering, Development and Operations Support

Location

Georgia

Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76

International Transfer Mechanism

Standard Contractual Clauses
Mutare, Inc.

Purpose of Processing

Voicemail Transcription Service

Location

USA

2325 Hicks Road, Rolling Meadows, IL 60008

International Transfer Mechanism

Standard Contractual Clauses
PubNub, Inc.

Purpose of Processing

Manages in-app message notifications

Location

USA

50 San Francisco Street San Francisco, CA 94133

International Transfer Mechanism

Standard Contractual Clauses
Dstny Automate (formerly Qunifi Limited)

Purpose of Processing

Integration between RingCentral PBX and Microsoft Teams

Location

Worldwide

Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom

International Transfer Mechanism

Standard Contractual Clauses
RingCentral, Inc.

Purpose of Processing

Product, Engineering, Operations, Marketing, Support, Sales, Customer Success Management. Company Headquarters

Location

USA

1209 Orange Street Wilmington, DE 19801
Sitel Operating Corporation Limited

Purpose of Processing

Customer Support Call Center and Professional Services

Location

Bulgaria

53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom

International Transfer Mechanism

Standard Contractual Clauses
Sutherland Global Services Inc.

Purpose of Processing

Customer Support Call Center

Location

Mexico

Dr. Roberto J. Cantú 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico

International Transfer Mechanism

Standard Contractual Clauses

Recent Changes:

Date

Change

Comments

May 31, 2023
Removal of Data Corporation OU
Applies to all products.
May 31, 2023
Addition of Black Box Corporation (AGC Networks, Inc.)
Applies to RingCentral Managed Services
March 30, 2022
Addition of Data Corporation OU and JettyCloud LLC.
Applies to all products.
May 25, 2022
Addition of addresses to location column
Applies to all products.
June 8, 2022
Addition of Diseno Global
Applies to all products.
June 30, 2022
Removal of Nordigy, Ltd.
Applies to all products.
July 5, 2022
Updated PubNub, Inc. physical address
Applies to all products.
September 30, 2022
Removal of ABSoft.
Applies to all products.
September 30, 2022
Removal of JettyCloud LLC from Unify Office Subprocessors.
Removal only applies to Unify Office.
October 28, 2022
Addition of Sitel Operating Corporation Limited to Unify Office.
Applies to Unify Office.
October 28, 2022
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
Applies to Unify Office.