What’s New

Gain even more visibility into your RingCentral system

New Adoption and Usage analytics and Quality of Service and device alerts.

November 2019 Release

Adoption and Usage

Better understand how employees are adopting and using the RingCentral platform across your organization, departments, and sites. Find out who the power users are, trends and patterns of use, most preferred endpoints, departments with low users and non-users, and identify which individuals or departments might benefit from an extra training session.

Quality of Service and device status alerts

Admins can proactively monitor and quickly troubleshoot system and environment issues using Quality of Service (QoS) alerts. These fully customizable alerts provide visibility across the entire company, locations, users, ISPs, etc. Device status alerts provide an early indication of devices going offline. With these alerts, admins can now resolve problems before they impact their organization.
Watch our November feature release webinar.
Our RingCentral University training team provides a more in-depth review of our recent updates and enhanced features.
Release notes
For more detailed information on all our latest updates, check out the November 2019 release notes.