Total Visibility with Liquid Voice for RingCentral
Leverage a single pane of glass to view and analyze all your interaction recordings.
A RingCentral sales advisor will contact you within 24 hours
Top Use Cases
Ensure every transaction aligns with best practices, ethics, and compliance regulations. Consolidate legacy recordings for a single “index” for all records past and future. Analyze key phrases and proximity match against potential risk indicators.
Government and Social Services
Elevate citizen experience by understanding interactions in the journey, end-to-end. Use smart interaction analytics to identify trends and insights to continually improve services.
Holistically analyze your interactions to gain valuable insights on trends, customer experience, and overall compliance.
Drill down into specific conversations to understand content, context and sentiment. Easily share recordings and transcribed recording (speech-to-text) files to applicable individuals.