CUSTOMER SUCCESS CAREERS AT RINGCENTRAL

Write your own success story

A fulfilling career requires two key elements: a great company to work for and a great team of people to work with. Customer Success at RingCentral delivers both. You’ll be joining the worldwide leader in cloud-based communications—a billion-dollar company that’s growing 30% annually for the past few years—and a dynamic, diverse culture designed to help you write your personal story of success.

Success is a journey. Yours begins here.
RingCentral’s Customer Success team is all about the customer, ensuring every user is able to effectively put our products to work. As the primary point of contact, you’ll champion customer needs, share deep product knowledge, provide innovative solutions, build relationships, and drive success. RingCentral is continually recognized industry-wide for our dynamic, diverse culture. Here are just a few of the awards we’ve earned lately: 
 
Follow us: Glassdoor, Comparably.

Here’s what Customer Success team members have to say:

Customer success associate consulting with the product development team for use case ideas

“No two customers are the same, and each has their own set of goals. We think creatively to ask the right questions, engage the right people, and recommend the right solutions.”

Customer Success Associate

 Customer success manager working on a creative solution to a problem
Small and medium business sales team collaborating on an account

“As a Customer Success Manager at RingCentral, we don't live by a set of cookie-cutter guidelines. That's the beauty of it- we're empowered to solve problems creatively and be the manager of our customers' success.”

Customer Success Manager

 The RingCentral customer success team believes diversity and inclusion yields better solutions
 Majors sales team leadership meeting

“Having met so many people, the commonality that surprises most, is how empowered I am as a female in a prominent tech company. RingCentral is all about diversity and inclusion and empowers me to capitalize on my strengths.”

Renewals Manager

Areas of impact

RingCentral is the world’s #1 business communication platform that connects more than 2 million users. We provide quality service for every one of our customers from offices in Denver, Manila, and other locations around the world. As a cloud-based communications company, we are also open to remote work solutions for the right roles.

Professional Services

Handle technical inquiries with encyclopedic knowledge of our products and services. When our customers need a trusted resource, they’ll turn to you.

Customer Support

Provide innovative solutions and build relationships by championing customer needs—so they’re always able to use our products effectively and easily.

Critical Accounts

Put your deep product knowledge and next-level support skills to work to deliver personalized service for our largest accounts.

Rising Stars

Challenge yourself and grow in your area of interest with all the training and mentorship you need.

Ringternships

Start your success story with a 10-week internship designed to give hands-on-experience for new and soon-to-be graduates.