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asked in Developers
What is call status "Proceeding"?Could some explain the scenario for call status "proceeding" for both party's?We got a call events (outbou...
0
Apr 17, 2024 at 1:33am
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1
Answer
posted in Users
Upcoming Webinar: RingCentral What's New April 2024Be part of the RingCentral Customer Care team's in-depth exploration into the latest updates with RingEX (previously...
1
Apr 16, 2024 at 1:44pm
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0
Answers
asked in Developers
Needs advice on how to test integration on a sandbox instanceWe created a public app to allow users to login the app using JWT. It turned out that the app was promoted to production...
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Apr 16, 2024 at 4:11am
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1
Answer
asked in Users
RingCentralForTeamsDesktopPluginI am using the RingCentralForTeamsDesktopPlugin but I cannot find the option to toggle "accept queue calls"...
0
Apr 16, 2024 at 3:48pm
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1
Answer
posted in News & Announcements
Upcoming Webinar: RingCentral What's New April 2024Be part of the RingCentral Customer Care team's in-depth exploration into the latest updates with RingEX (previously...
0
Apr 16, 2024 at 1:42pm
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0
Answers
asked in Developers
Answer event comes too early in softphone-sdk.We are trying to initiate the call using https://github.com/ringcentral/ringcentral-softphone-js and stream some audio i...
0
Apr 16, 2024 at 12:30pm
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2
Answers
asked in Users
Forward Incoming Calls to User Phone Number Over to Main Company NumberWe are a medical office, and all phones are "community" phones. Each phone does not have an individual user. W...
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Apr 16, 2024 at 11:52am
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1
Answer
asked in Developers
How to know if an incoming call is a transfer?Is it possible to know if an incoming call is a transferred call from another of our users using the webRTC phone? We sa...
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Apr 15, 2024 at 1:36pm
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1
Answer
asked in Developers
Using Ring Central with a basic (non-smart) cell phoneI am buying a Light Phone which is a simple cell phone with no apps. I would like to be able to use it with my Ring Cent...
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Apr 14, 2024 at 2:07pm
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0
Answers
asked in Developers
Cannot create JWT per specific appWhile trying to create JWT for a public app by client ID, I got the next error:"Invalid Client ID"(Used client...
0
Apr 14, 2024 at 10:31am
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1
Answer
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