Choose the best business VoIP systems for your communication needs
What is a business VoIP system?
A business VoIP system is a virtual phone system that leverages the cloud and uses VoIP as its telephony component, which enables users to make calls from anywhere using their laptop or mobile device. It provides the mobility and flexibility that was not possible with regular landlines and on-premise phone systems, in affordable plans suitable for both large and small businesses.
Business VoIP systems combine the best of traditional landlines – call clarity and secure lines – with the nimbleness of modern communications like cloud PBX, unlimited calls, conferencing, team messaging, frequent upgrades, and 24/7 customer support. Conventional communications solutions just can’t keep up.
Regular landlines
- Needs expensive hardware
- Requires expensive and complicated installations
- Requires long term contracts with early termination fees
- Additional features requires additional fees
- Premium customer support exclusive to premium clients
- Maintenance has to be done by specialized manpower
- Service change requests need lengthy process
Business VoIP lines
- No on-site hardware needed
- Quick and easy implementation
- No commitment required
- Updates and upgrdes are rolled out for free
- 24/7 customer support is available to all clients
- Manage the system on your own mobile device
- Add, delete, or repurpose digital lines at will
Business VoIP phone service
Why customers choose RingCentral
Designed for Business
Specifically made with businesses in mind. Advanced features like unlimited VoIP, conferencing, and team messaging are designed to improve communications and collaboration within organizations.
Mobile VoIP-based phone system
Use your business phone system to call, text, and fax from your mobile device instead of using your personal phone number. No need to be personally charged for calls done in behalf of the company.
Easy and simple implementation
Get RingCentral rolled out to your whole organization in a day or less. Easily customize your phone system based on your business needs on your online account.
Secure VoIP transmissions
RingCentral employs high-level encryption and layers of authentication to protect all your business communications during transmission or while at rest.
Award-winning customer support
Get the support you need from day one. RingCentral will assist you in setting up your business phone system and provide you with technical support, consultations and best practice recommendations whenever you need it.
Best value plans and pricing
Get an industry-leading cloud communications solution at flexible plans and pricing. Get a single, all-inclusive bill with no hidden costs for additional features. And with no maintenance to worry about, you don't have to hire special IT staff.
The search for the world’s easiest meetings platform is over.
Our opportunities for connection have increased 5x, and in a mere 14 months we’ve achieved ROI of 35% cost savings with RingCentral.
Since we replaced the landline phones across our locations with RingCentral, we’re already seeing a cost saving of 20%.
RingCentral has dramatically improved our efficiency and customer service. We’ve added 10% to our bottom line, easily, and reduced employee stress levels!
RingCentral MVP™* plans for your small business
PAY ANNUALLY AND SAVE UP TO 40%
Standard
- No limit on number of users
- Business phone numbers in over 100 countries
- Unlimited internet fax
- Unlimited audio conferencing
- Video meetings with up to 100 participants
- Up to 24-hour meeting duration
- Quality-of-service reports
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Popular integrations including
Microsoft 365, Google Workspace, Slack,
and more - 24/7 support
Premium
Message, Video, Phone, Open API
- Automatic call recording
- Single Sign-on
- Multi-site admin and management
- Up to 8-digit extensions with site codes
- Hot desking
- Advanced call handling including whisper, barge, and more
- Video meetings with up to 200 participants
- Real-time analytics
- Popular CRM integrations with Salesforce, Zendesk, and more
- Industry-specific integrations with Canvas, Smarsh, and more
- Developer platform and custom integrations
Compare plans
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Most popular
Not available
Essentials
Buy now
Try free
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Standard
Buy now
Try free
Contact sales
View Demo
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Best value
Premium
Buy now
Try free
Contact sales
View Demo
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UltimateContact sales Contact sales View Demo |
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Pricing
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Annually: $19.99/user/mo
Monthly: $29.99/user/mo |
Annually: $27.99/user/mo
Monthly: $37.99/user/mo |
Annually: $34.99/user/mo
Monthly: $44.99/user/mo |
Annually: $49.99/user/mo
Monthly: $59.99/user/mo |
Business phone or toll-free numbers
One phone number for calling, team messaging,
and video
meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials
edition doesn't include video meetings.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Toll-free
minutes
Inbound Toll-free
minutes
Included minute allotment varies by tier. Toll-free minutes
are pooled across the account, regardless of number of lines. Additional minutes available for purchase.
Learn
more
Included minute allotment varies by tier. Toll-free minutes
are pooled across the account, regardless of number of lines. Additional minutes available for purchase.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Unlimited calls within the US/Canada**
Unlimited calling/phone calls within the US
and CA. Plus, choose from affordable and convenient international calling plans
that fit your business. Terms and conditions may apply.
Learn more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Enhanced Business SMS
Designed to meet latest carrier requirements and improve deliverability. Included SMS allotment
varies by tier. Additional SMS available for purchase. Available upon request.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen
messages easily and respond to the most important call first.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Visual voicemail and voicemail-to-email
Access voicemail messages from your desk and
mobile phones, email, desktop app, and online account.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Team messaging
Collaborate more effectively with colleagues,
clients, and contractors with team messaging, task assignment, calendar sharing,
and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box,
Google Drive, OneDrive, and more.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Document sharing
Access
documents and files stored on your computer or your Google Drive, Box, OneDrive,
and Dropbox accounts and easily share them with your team members.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Call management and phone system
administration Sophisticated call management, enabling you
to configure your phone system across the entire company, regardless of location
or device. Optimize communication with custom admin and user configurations
online or using the mobile app.
Call management features include:
*Not available with Essentials.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and
tablets to make and receive calls, join and host meetings,
team message coworkers and partners, send and receive faxes and texts, set up
and join conferences, and configure phone system settings, notifications, and
voicemail.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes
the Opus Interactive codec for audio and video, as well as the G.722 codec for
audio.
Learn more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Call log reports
Get a complete record of all your inbound and
outbound calls and faxes. View the name of the caller, the number or extension
dialed, as well as the time, date, and duration of the call.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Phone rental options: desk and
conference phones Rent any desk phone or conference phone for a
low monthly price.
Contact sales for details and pricing.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Add Video Pro and Video Pro+ users
Administrators can add Video Pro and Video
Pro+ users from within MVP.
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Unlimited internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook,
cloud storage providers (such as Dropbox), and more.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Unlimited audio conferencing
Host an
unlimited number of audio conference calls, with up to 1,000 attendees per
conference. Each user gets unique host and participant access codes.
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Video meetings and participants
Hold video meetings with screen sharing,
in-meeting public and private chat capabilities—anytime, anywhere, on any
device.
Maximum
number of participants varies by the video platform:
Premium with RingCentral Video (up to 200) Standard with RingCentral Video (up to 100) |
Available as an add-on
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Up to 100 people
per video meeting
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Up to 200 people
per video meeting
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Up to 200 people
per video meeting
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High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
Learn more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Quality-of-service reports
Gain the ability to proactively review
overall RingCentral system health and diagnose quality issues impacting users. A
holistic overview of quality measured by location, endpoint, codec, ISP, and
more enables
easier monitoring and faster troubleshooting.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Popular integrations including Microsoft 365,
Google Workspace, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the
communications and collaboration space to maximize productivity and efficiency.
Get integrations for bots, AI, analytics, archiving, automation, productivity,
and more.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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24/7 support
Unlimited chat and phone support.
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Multi-level auto attendant
Answer callers automatically with customized
greetings, and ensure every call is directed to the right employee or
department.
Learn
more
Auto-attendant is a virtual receptionist
service that greets your callers and routes them to employees, departments, or
to any phone in the world (i.e. an employee's mobile phone, an office deskphone,
or a virtual phone on the RingCentral app).
With the multi-level auto attendant feature, you can create rules to handle
incoming calls for multiple office locations or language selections. For
example:
“Press 1 for our New York office. 2 for Chicago office. 3 for Los Angeles
office.” OR
“Press 1 for English. Marque 2 para Español.”
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Professional implementation
Get the most out of RingCentral with a
portfolio of professional and personalized services, ranging from planning,
designing, and implementation to project management, ongoing support, and
consulting.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Call recording
Automatic call recording: Set your
RingCentral phone system to automatically record inbound and outbound calls for
individual users or inbound calls for departments.
On-demand call recording: Allows Users to
manually record phone calls anytime using an IP Phone provisioned with
RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
Learn
more
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Available as an add-on
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On-demand
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Automatic
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Automatic
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Compatible with RingCentral Rooms™ (add-on)
Turn any space into a conference room.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Compatible with RingCentral Room Connector (add-on)
Room Connector allows room conferencing systems on legacy hardware with SIP-based endpoints (third party endpoints) to connect and access video meetings on RingCentral.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials.
Reduce the IT cost of assisting in password recovery and benefit from a central
authentication point that securely accesses your RingCentral service from any
device.
Learn
more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Multi-site admin and management
Get the flexibility to manage and support
your branch offices based on their unique operational needs.
Learn
more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Hot desking
Allows users to log in to shared phones to access their own RingCentral
extensions, voicemail and greetings, and other features.
Hot desking lets employees share office desk phones while keeping their separate
extensions, greetings and voicemail access.
It enables companies to save costs of desk phones while still letting their employees remain productive. |
Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Advanced call handling including whisper, barge,
and more
Advanced call management controls (monitor,
whisper, barge, takeover) to allow authorized users to listen in on employee
calls with clients to monitor the conversation, provide coaching, and facilitate
discussion.
Other
features include overflow call queues, user groups, and role-based access
control with customized roles/permissions.
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Real-time analytics
Gain
real-time insights into your RingCentral system and gather business-relevant
data, alerts, and reporting metrics.
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of
RingCentral MVP into your business apps such as Salesforce, Zendesk, Microsoft
Dynamics, ServiceNow, etc.
Learn more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of
RingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc.
Learn more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Developer platform and custom integrations
RingCentral APIs let you create your own
custom applications and seamlessly integrate business communications into your
key business processes, so you can automate workflows, drive efficiency, and
gain valuable
insight from communications data.
Visit
Developer Portal
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Device status reports
Monitor
hard phone registration status globally and gain visibility into your devices'
history.
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Available as an add-on
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Available as an add-on
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Available as an add-on
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Included in plan
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Device status alerts
Set up
automated monitoring rules and receive notifications when devices are offline.
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Available as an add-on
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Available as an add-on
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Available as an add-on
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Included in plan
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Unlimited storage***
Store an unlimited* amount of documents, spreadsheets, presentation files,
contracts,
invoices, images, videos, and recordings.
*Retention period applies.
Store an unlimited* amount of content within your RingCentral app. This could be
documents, spreadsheets, presentation files, contracts, invoices, images, or
videos that you send as attachments within messages; or these could be the
recordings of your video meetings.
*Retention period applies. |
Available as an add-on
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Available as an add-on
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Available as an add-on
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Included in plan
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The business communication landscape has changed a lot over the last few decades, and RingCentral is in the forefront of these changes. By seeing the potential and accelerating the development of Voice over Internet Protocol (VoIP) technology, RingCentral is able to provide organizations with a better option over Public Switched Telephone Network (PSTN) or regular landlines. And as the technology hits mainstream, more and more companies are seeing the advantage of using RingCentral business VoIP over regular PSTN, which includes:
It costs less than regular phone lines
Undoubtedly, one of the factors your company always looks at is price. Compared to regular landlines, this solution is certainly the lower-priced option. Implementation is pretty inexpensive, as it doesn’t require the installation of complex cabling and other hardware. In addition, local, toll-free minutes, and even international calls made through RingCentral have lower rates than those of traditional telecommunication companies.
Easy to implement and use
As mentioned above, it requires no complex cabling or other expensive hardware. As soon as your organization is subscribed to RingCentral, your employees can be assigned their own phone number and virtual extensions. From there, they can start making and receiving calls using the system. They can do it through company-assigned desk IP phones, their online account using any browser, or the specially-designed RingCentral desktop apps for PC and MAC, as well as RingCentral Mobile Apps for Android and iOS devices.
Not just for calls
Aside from making and receiving calls, RingCentral also allows you to use business VoIP to transmit fax and business SMS. As with making calls, employees can use their phone number to send fax or SMS from their RingCentral online account, Desktop App, or Mobile App.
Flexible and scalable
Current RingCentral customers enjoy the flexibility and adaptability of this business VoIP solution. Individual users, in particular, enjoy the mobility the technology affords them. They are no longer confined to their desks, where their desk phones are. They can literally take their phone number anywhere, as long as they have Internet connection. Organizations, on the other hand, enjoy how they could adapt it to their needs. Adding phone numbers and virtual extensions only requires a few clicks on a computer or taps on a mobile device. There’s no need for new infrastructure or added installations.
Among the Industry’s Best Business Communications Solutions
Business VoIP is the main communication component of RingCentral’s award-winning unified communications solution. So not only are its subscribers getting a means of making and receiving calls, they are getting the best and most comprehensive business communications solution addressing every communication need they may have. Sign up now and join more than 350,000 businesses who trust RingCentral for their business communications.
Business VoIP technology has come a long way from its humble beginnings. No longer just an alternative to regular phone lines, it’s become the most practical means of connecting calls locally and internationally.
And with RingCentral leading the way, it has also evolved into more than just a technology for making and receiving company calls. Paired with an industry leading cloud-hosted phone system, RingCentral has taken it to a different level. Now, all the communication needs of any company can be found in just one business VoIP system.
Call Management Features
This complete communications solution has all the features you need to manage all your incoming calls. This includes an advanced auto-attendant system that receives and greets all callers, before routing them to the right person or department. Companies can also set their answering rules, which lets you customize how incoming calls are answered.
Call Handling Features
Aside from company-wide call management features, users can also personalize how they handle calls to their extension. The call screening option lets users see who is calling and gives them options on how to handle calls--answering, asking callers to identify themselves, sending calls to voicemail, or even rejecting the call outright. RingCentral outbound caller ID also lets users control the identity they want the recipient of their calls to see. If they are not anywhere their office desk phone, users can also forward calls to several alternative phone numbers simultaneously or chronologically.
Conferencing function
In the past, conferencing solutions are bought separately from the primary phone system. RingCentral, however, has developed its own Online Meetings service as part of their business VoIP system. Now, users can host and join audio and video conferences from anywhere.
Team Messaging and Collaboration
With the acquisition of RingCentral Video, RingCentral added another component to their communications solution. Included in all RingCentral MVP plans is this team messaging and collaboration app that not only allows team members to instant message each other, it also allows users to form teams, create and assign tasks, and share anything from images, links, and any sort of files.
Integrations
This business VoIP system is third party app-friendly too. RingCentral recognizes that companies use multiple business apps. To make operations more efficient, RingCentral integrates with some of the most popular business and productivity apps like Salesforce, Office 360, and Google for Work. RingCentral also welcomes developers to create integrations for their custom apps through its open APIs.
All of these are included in all RingCentral MVP plans. Sign up now and give your organization the one business VoIP system for all your communication needs.