Best Business VoIP Systems
For Your Communication Needs
What is a business VoIP system?
A business VoIP system is a virtual phone system that leverages the cloud and uses VoIP as its telephony component, which enables users to make calls from anywhere using their laptop or mobile device. It provides the mobility and flexibility that was not possible with regular landlines and on-premise phone systems, in affordable plans suitable for both large and small businesses.
Business VoIP systems combine the best of traditional landlines – call clarity and secure lines – with the nimbleness of modern communications like cloud PBX, unlimited calls, conferencing, team messaging, frequent upgrades, and 24/7 customer support. Conventional communications solutions just can’t keep up.
Regular landlines
- Needs expensive hardware
- Requires expensive and complicated installations
- Requires long term contracts with early termination fees
- Additional features requires additional fees
- Premium customer support exclusive to premium clients
- Maintenance has to be done by specialized manpower
- Service change requests need lengthy process
Business VoIP lines
- No on-site hardware needed
- Quick and easy implementation
- No commitment required
- Updates and upgrdes are rolled out for free
- 24/7 customer support is available to all clients
- Manage the system on your own mobile device
- Add, delete, or repurpose digital lines at will
Business VoIP phone service
Why customers choose RingCentral
Designed for Business
Specifically made with businesses in mind. Advanced features like unlimited VoIP, conferencing, and team messaging are designed to improve communications and collaboration within organizations.
Mobile VoIP-based phone system
Use your business phone number to call, text, and fax from your mobile device instead of using your personal phone number. No need to be personally charged for calls done in behalf of the company.
Easy and simple implementation
Get RingCentral rolled out to your whole organization in a day or less. Easily customize your phone system based on your business needs on your online account.
Secure VoIP transmissions
RingCentral employs high-level encryption and layers of authentication to protect all your business communications during transmission or while at rest.
Award-winning customer support
Get the support you need from day one. RingCentral will assist you in setting up your phone system and provide you with technical support, consultations and best practice recommendations whenever you need it.
Best value plans and pricing
Get an industry-leading cloud communications solution at flexible plans and pricing. Get a single, all-inclusive bill with no hidden costs for additional features. And with no maintenance to worry about, you don't have to hire special IT staff.
RingCentral MVP™* plans for your small business
PAY ANNUALLY AND SAVE UP TO 33%.
- No limit on number of users
- Business phone numbers in over 100 countries
- Unlimited internet fax
- Unlimited audio conferencing
- Video meetings with up to 100 participants
- Up to 24-hour meeting duration
- Quality-of-service reports
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Popular integrations including
Office 365, Google Workspace, Slack,
and more - 24/7 support
- Device status reports
- Device status alerts
- Unlimited storage***
Compare plans
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Not available
Essentials
Buy now
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Standard
Buy now
Try free
Contact sales
View Demo
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Premium
Buy now
Try free
Contact sales
View Demo
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Ultimate
Contact sales
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Pricing
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Annually: $19.99/user/mo
Monthly: $29.99/user/mo |
Annually: $24.99/user/mo
Monthly: $34.99/user/mo |
Annually: $34.99/user/mo
Monthly: $44.99/user/mo |
Annually: $49.99/user/mo
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Business phone or toll-free numbers
One phone number for calling, team messaging, and video
meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
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Toll-free minutes
Inbound Toll-free minutes
Toll-free minutes are per account regardless of number of lines. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min.
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In addition to unlimited outbound calling minutes, every account gets a set number of toll-free minutes for inbound calls. You can transfer an existing toll-free number or get a new one.
The number of inbound calling toll-free minutes per account is shown in the chart on the right. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min. There are also bundled offers available that can reduce the cost to 1.9¢/min.
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Unlimited calls within the US/Canada**
Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
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Unlimited Business SMS**
Use your business phone number to send unlimited one-to-one or group SMS/MMS.
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Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.
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Visual voicemail and voicemail-to-email
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
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Team messaging
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
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Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
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Call management and phone system
administration Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
*Not available with Essentials.
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Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings,
team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
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High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
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Call log reports
Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
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Phone rental options: desk and
conference phones Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
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Add Video Pro and Video Pro+ users
Administrators can add Video Pro and Video Pro+ users from within MVP.
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Unlimited internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
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Unlimited audio conferencing
Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.
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Video meetings and participants
Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200) Standard with RingCentral Video (up to 100) |
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Up to 100 people
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High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
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Quality-of-service reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables
easier monitoring and faster troubleshooting.
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Popular integrations including Office 365,
Google Workspace, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
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24/7 support
Unlimited chat and phone support.
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Multi-level auto attendant
Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department.
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Auto-attendant is a virtual receptionist service that greets your callers and routes them to employees, departments, or to any phone in the world (i.e. an employee's mobile phone, an office deskphone, or a virtual phone on the RingCentral app).
With the multi-level auto attendant feature, you can create rules to handle incoming calls for multiple office locations or language selections. For example:
“Press 1 for our New York office. 2 for Chicago office. 3 for Los Angeles office.” OR
“Press 1 for English. Marque 2 para Español.”
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Professional implementation
Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
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Call recording
Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
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On-demand
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Automatic
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Compatible with RingCentral Rooms™ (add-on)
Turn any space into a conference room.
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Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
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Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
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Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
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Hot desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Hot desking lets employees share office desk phones while keeping their separate extensions, greetings and voicemail access.
It enables companies to save costs of desk phones while still letting their employees remain productive. |
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Advanced call handling including whisper, barge, and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
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Real-time analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
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Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of RingCentral MVP into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
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Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of RingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc.
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Developer platform and custom integrations
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable
insight from communications data.
Visit
Developer Portal
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Device status reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
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Device status alerts
Set up automated monitoring rules and receive notifications when devices are offline.
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Unlimited storage***
Store an unlimited* amount of documents, spreadsheets, presentation files, contracts,
invoices, images, videos, and recordings.
*Retention period applies.
Store an unlimited* amount of content within your RingCentral app. This could be documents, spreadsheets, presentation files, contracts, invoices, images, or videos that you send as attachments within messages; or these could be the recordings of your video meetings.
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The business communication landscape has changed a lot over the last few decades, and RingCentral is in the forefront of these changes. By seeing the potential and accelerating the development of Voice over Internet Protocol (VoIP) technology, RingCentral is able to provide organizations with a better option over Public Switched Telephone Network (PSTN) or regular landlines. And as the technology hits mainstream, more and more companies are seeing the advantage of using RingCentral business VoIP over regular PSTN, which includes:
It costs less than regular phone lines
Undoubtedly, one of the factors your company always looks at is price. Compared to regular landlines, this solution is certainly the lower-priced option. Implementation is pretty inexpensive, as it doesn’t require the installation of complex cabling and other hardware. In addition, local, toll-free minutes, and even international calls made through RingCentral have lower rates than those of traditional telecommunication companies.
Easy to implement and use
As mentioned above, it requires no complex cabling or other expensive hardware. As soon as your organization is subscribed to RingCentral, your employees can be assigned their own phone number and virtual extensions. From there, they can start making and receiving calls using the system. They can do it through company-assigned desk IP phones, their online account using any browser, or the specially-designed RingCentral desktop apps for PC and MAC, as well as RingCentral Mobile Apps for Android and iOS devices.
Not just for calls
Aside from making and receiving calls, RingCentral also allows you to use business VoIP to transmit fax and business SMS. As with making calls, employees can use their phone number to send fax or SMS from their RingCentral online account, Desktop App, or Mobile App.
Flexible and scalable
Current RingCentral customers enjoy the flexibility and adaptability of this business VoIP solution. Individual users, in particular, enjoy the mobility the technology affords them. They are no longer confined to their desks, where their desk phones are. They can literally take their phone number anywhere, as long as they have Internet connection. Organizations, on the other hand, enjoy how they could adapt it to their needs. Adding phone numbers and virtual extensions only requires a few clicks on a computer or taps on a mobile device. There’s no need for new infrastructure or added installations.
Among the Industry’s Best Business Communications Solutions
Business VoIP is the main communication component of RingCentral’s award-winning unified communications solution. So not only are its subscribers getting a means of making and receiving calls, they are getting the best and most comprehensive business communications solution addressing every communication need they may have. Sign up now and join more than 350,000 businesses who trust RingCentral for their business communications.
Business VoIP technology has come a long way from its humble beginnings. No longer just an alternative to regular phone lines, it’s become the most practical means of connecting calls locally and internationally.
And with RingCentral leading the way, it has also evolved into more than just a technology for making and receiving company calls. Paired with an industry leading cloud-hosted phone system, RingCentral has taken it to a different level. Now, all the communication needs of any company can be found in just one business VoIP system.
Call Management Features
This complete communications solution has all the features you need to manage all your incoming calls. This includes an advanced auto-attendant system that receives and greets all callers, before routing them to the right person or department. Companies can also set their answering rules, which lets you customize how incoming calls are answered.
Call Handling Features
Aside from company-wide call management features, users can also personalize how they handle calls to their extension. The call screening option lets users see who is calling and gives them options on how to handle calls--answering, asking callers to identify themselves, sending calls to voicemail, or even rejecting the call outright. RingCentral outbound caller ID also lets users control the identity they want the recipient of their calls to see. If they are not anywhere their office desk phone, users can also forward calls to several alternative phone numbers simultaneously or chronologically.
Conferencing function
In the past, conferencing solutions are bought separately from the primary phone system. RingCentral, however, has developed its own Online Meetings service as part of their business VoIP system. Now, users can host and join audio and video conferences from anywhere.
Team Messaging and Collaboration
With the acquisition of RingCentral Video, RingCentral added another component to their communications solution. Included in all RingCentral MVP plans is this team messaging and collaboration app that not only allows team members to instant message each other, it also allows users to form teams, create and assign tasks, and share anything from images, links, and any sort of files.
Integrations
This business VoIP system is third party app-friendly too. RingCentral recognizes that companies use multiple business apps. To make operations more efficient, RingCentral integrates with some of the most popular business and productivity apps like Salesforce, Office 360, and Google for Work. RingCentral also welcomes developers to create integrations for their custom apps through its open APIs.
All of these are included in all RingCentral MVP plans. Sign up now and give your organization the one business VoIP system for all your communication needs.
*Void where prohibited or restricted. Offer valid until October 31, 2021. Discounts based upon list price published prior to Offer start date. Free Month(s) Conditions subject to the quantity of years purchased under qualifying RingCentral MVP plans purchased, and between 2 and 399 digital lines required. Additional Terms and Conditions apply.