A native integration to Salesforce to access all Engage Digital features within Salesforce
Delight customers on all digital channels from within Salesforce.
A single platform to manage messages from all channels in the Salesforce ecosystem. Link customers' digital identities to enjoy a 360° view with both transactional & conversational data.
Connect all your digital channels (messaging, social, email, live-chat, in-app, communities, etc.) to a single platform available within Salesforce so your agent no longer needs to switch between windows.
Link a Salesforce customer ID with its digital identities to enjoy a 360° customer view with both transactional and conversational information.
Create statistics dashboards with live data directly from RingCentral Engage Digital to supervise your activity, improve your KPI, allocate resources, and delight customers on all channels.