Apps that generate valuable insights
Making informed business decisions makes gathering Avaya Cloud Office data and analytics critical. Better understand your customers and business by integrating with these apps.
Gong’s Revenue Intelligence Platform™ captures your customer interactions, understands what was said, and delivers insights.
Shadow All-In-One Analytics
Resource Software International Ltd. (RSI)
Scalable analytics for Messages, Video & Phone, real-time agent/queue dashboards, call recording replay, and alert notification.
ClicData is the world's first 100% cloud-based BI platform that helps you connect, manage, visualize and share data with your team.
DVSAnalytics WFO & Analytics
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics.