Apps that generate valuable insights
Making informed business decisions makes gathering Avaya Cloud Office data and analytics critical. Better understand your customers and business by integrating with these apps.
Shadow All-In-One Analytics
Resource Software International Ltd. (RSI)
Scalable analytics for messages, video & phone, real-time agent/queue dashboards, call recording replay, and alert notification.
DVSAnalytics WFO & Analytics
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics.
Statapile Speech Analytics
AI that automates QA and provides speech analytics for every call