Apps that generate valuable insights
Making informed business decisions makes gathering Avaya Cloud Office data and analytics critical. Better understand your customers and business by integrating with these apps.
Shadow All-In-One Analytics for Avaya Cloud Office
Resource Software International Ltd. (RSI)
Scalable analytics for Messages, Video & Phone, real-time agent/queue dashboards, call recording replay, and alert notification.
ClicData for Avaya Cloud Office
ClicData is the world's first 100% cloud-based BI platform that helps you connect, manage, visualize and share data with your team.
DVSAnalytics WFO & Analytics Avaya Cloud Office
DVSAnalytics WFO for Avaya Cloud Office records desktop activity synced with audio recordings and delivers analytics-enabled QA.