Avaya Cloud Office works where you work. Browser integrated business apps to drive productivity and save time for you and you business.
Analytics & Insights
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Apps that generate valuable insights
Apps that generate valuable insights
Making informed business decisions makes gathering Avaya Cloud Office data and analytics critical. Better understand your customers and business by integrating with these apps.
Analytics Apps
Gong
Gong
Capture customer interactions, understand what was said, and deliver insights.
Shadow All-In-One Analytics
Resource Software International Ltd. (RSI)
Scalable analytics for messages, video & phone, real-time agent/queue dashboards, call recording replay, and alert notification.
DVSAnalytics WFO & Analytics
DVSAnalytics, Inc.
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
Velvetech
Velvetech, LLC
Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics.
Yactraq-Speech Analytics
Yactraq
Founded in 2010, Yactraq is a leading audio mining and speech analytics provider based in Vancouver, Canada
Statapile Speech Analytics
StataPile
AI that automates QA and provides speech analytics for every call