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Rick Stillman’s professional image is vital to his success. He finds that RingCentral greatly enhances it.
“Image is everything in business,” says Rick Stillman, owner of e-Link Appraisals, in Denver, Colorado. “The only things I can sell are my experience, my skills and my professionalism. So anything that adds to that helps.”
His fax service was doing just the opposite. “I live by faxes and internet,” he continues. “But from a cost point of view and a time point of view, I hate buying the ink cartridges and I hate waiting for them to print.” In addition, he shared a fax line with another business and lost faxes. “It made me look like an idiot,” he says, “I was going to lose customers, so I decided I had to do something.”
He looked for an internet fax provider. “I did find a couple of competitors that were cheaper,” he says, “but I looked at their Web sites, and—talking about being professional—I didn’t like their Web sites. I don’t think they looked good.
“I knew that I wanted something good and you guys have good written all over you. You dominate your competition. The others didn’t seem to know what they were doing. A couple of them were cheap looking, some were confusing and your Web site just hit the nail right on the head. Your philosophy is ‘hit a home run.’ That’s my philosophy. I’m going to do it right or I’m not going to do it at all.” He signed up with RingCentral right away.
“Now, with RingCentral, I can print faxes out on my high speed laser printer which gives me incredibly good quality. I can choose to print them out or not, and I can also store and keep track of them digitally. You’ve got this just down to a science. It makes my job so much easier you can’t believe it.”
Plus, Rick was pleased with all the business telephone functions that came with the fax service, especially the toll free number. “I went back to my customers with my new toll free number and I went from looking like an idiot who can’t even receive a fax to now
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Industry
 Real estate
Favorite features
Internet fax
Toll free number
Results
Professional image
No missed faxes
Reduced fax costs
Increased fax efficiency |
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I look like an international businessman, a big shot,” he says. “For
image alone it’s been a huge boost to me that I didn’t even expect. The customer reaction was like ‘Wow! This guy is really doing nothing but getting better and better.’ It just says that I’m serious, that I am professional and it greatly enhances my image. It just adds that extra polish.”
Rick was so happy, he called RingCentral to tell us. “I’m totally happy with you guys. There are not very many companies I would call to volunteer a testimonial. I’ve only done that twice in my life, so that tells you where you guys stand with me.”
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