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Configure your Linksys 8-port ATA (SPA-8000)

RingCentral pre-configures every ATA device we sell, so you can plug them in and use them to make calls as soon as they arrive. The Linksys SPA-2102 ATA, configured with one port to handle a single line, supports RingCentral features, such as message waiting (with a stutter dial tone) and call waiting. RingCentral recommends purchasing multiple single-port ATAs for multiple lines.

Third party ATA devices (not provisioned by RingCentral) lack some of these features. If you decide to purchase and install a Linksys 8-port ATA (SPA-8000), configure the device to work with your RingCentral service using the instructions below.

1. Connect your ATA(s):

  1. Make sure your bandwidth and network configuration supports the number of lines you plan to use. Visit our QoS page for more information.
  2. Follow the manufacturer's instructions to:

     

    1. Attach the power supply.
    2. Hook up the device to a high-speed Internet connection with an Ethernet cable.
    3. Connect each phone line to your phone system. If available, you can also use the large RJ-21 connection to connect all your lines with one cable.
    4. Turn on the ATA device.

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2.Set up your RingCentral account:

  1. If you don't have a RingCentral account, set up your account here. Add the number of lines and select No Device as your phone.
  2. If you already have an account, use your existing lines or add new lines from the RingCentral service site using Add DigitalLines as shown in figure 2b. Select No Device when prompted to choose a phone.

    Figure 2b. Adding DigitalLines:

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3. Record configuration information from RingCentral:

  1. After purchasing your lines, log in as an administrator and go to My Settings > DigitalLines. You will see a list of the lines you purchased.
  2. Locate each line you wish to use for your ATA. Make sure the E911 column displays the word Edit. Otherwise, click Failed and provide the e911 data.
  3. Click Setup Instructions for each line you wish to provision on your ATA. Copy each of the five fields shown in Figure 3c.

    Figure 3c. Copy these five fields:

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4. Configure your ATA:

  1. Make sure your ATA is online and connected to the Internet.
  2. Use an Ethernet cable to attach your computer directly to the ATA. Remove the plug from the AUX port on the back of the ATA. Then connect an Ethernet cable from the AUX port directly to your PC (See the Cisco quick guide for reference).

    Note: You can also access ATA configuration without using a direct cable connection. See the Linksys ATA user guide for more information.

  3. Open a web browser on your PC and load the page http://192.168.0.1.
  4. Select the WAN Setup tab to configure Internet access. In most cases, the default DHCP settings will work. Contact your network administrator if you need help with this part of the configuration.
  5. Select the Voice tab to configure voice settings as shown in figure 4e.

    Figure 4e. Select the Voice tab

  6. Select Admin Login in the upper right to switch to Administrator view.

    Note: You wont need to enter a password if you are connected by Ethernet. Otherwise, enter your user name and password, or see the Linksys user guide for default password information.

  7. Select L1 to configure line 1 as shown in Figure 4g.
    1. Enter the Outbound Proxy value from your line settings excluding :5090 into Proxy and Registration, Proxy Field (sip.ringcentral.com)
    2. Enter the User Name (the phone number of that line) value from your line settings into Subscriber Information section, User ID, and Display Name fields.
    3. Enter the Password from your line settings into Subscriber Information > Password.
    4. Enter the Authorization ID value from your line the settings into Subscriber Information > Auth ID.
    5. Set Subscriber Information > Use Auth ID to Yes.

      Figure 4g. Configure Line 1.

    6. Click Submit All Changes at the bottom of the screen. The device will now reboot. After a short delay the line you just configured should be activated.

  8. Repeat step 4 for each line you plan to use (L2, L3, etc). The SPA-8000 supports up to 8 lines.

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Note: RingCentral officially supports the Linksys SPA-2102 ATA. The SPA-8000 ATA also works with RingCentral services, as outlined in this document. Other 3rd-party ATA devices should also work with RingCentral if they support standard SIP protocol and use configuration procedures similar to those detailed in this document. RingCentral does not test, validate, or provide technical support for any additional devices.