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My Rules are ON
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Answering Rules
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Music On Hold
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Music On Hold
The following music on hold settings are being used by your
Answering Rules
. Only rules that are configured to use music on hold are listed.
Please select the music on hold your callers should hear while waiting and how often to interrupt the music with a friendly prompt reminding them to stay on the line.
My Rules
Rule Name
Music On Hold
Business Hours
Music On Hold:
Default Music On Hold
Ring tones
Nothing (Silence)
Interrupt music every:
Interrupt with prompt:
Thank you, Stay on the line
Appreciate Patience, Stay on the line
Thank You, Wait for Agent
Appreciate Patience, Wait for Agent
Built-in Rules
Rule Name
Music On Hold
FollowMe
Music On Hold:
Default Music On Hold
Ring tones
Nothing (Silence)
Interrupt music every:
Interrupt with prompt:
Thank you, Stay on the line
Appreciate Patience, Stay on the line
Thank You, Wait for Agent
Appreciate Patience, Wait for Agent
Caller On Hold
Music On Hold:
Default Music On Hold
Nothing (Silence)
Music On Hold
You can provide your own music, use our
default music and interrupt music with
marketing messages or announcements.