Since we switched to RingCentral Contact Centre, Glory’s International Business has centralised our telephony worldwide, making it easy to bring newly acquired firms into our phone environment. We’ve also gained business intelligence through reporting and analytics. And we’re also enjoying significant cost savings.
RingCentral Contact Centre is giving us everything we could hope for in a customer-support solution. It allows our department to run smoothly even with everyone working from home. It gives us the tools to make our agents more efficient and productive.
From increased mobility to streamlined call routing to easy international dialing, Haysmacintyre is finding many ways to improve operations with RingCentral for Teams
Lush Cosmetics leverages RingCentral to streamline its Customer Care operations, improve the caller experience, and even enable automated product refunds by phone.
Pepper Money is a leading provider of second charge mortgages for homeowners in England, Wales, and Scotland. Pepper Money’s innovative approach to the market has seen it advance funds totalling over £380m since launching, growing rapidly to 26% market share.
This global provider of call centre outsourcing leverages RingCX to provide clients with generative AI capabilities and more digital communication channels than ever.