RingCentral Expands Denver Office; Increases Investment in Enterprise Customer Support and Sales
Local office workforce to double in next 12-18 months to support up-market growth of cloud business communications customer base
San Mateo, Calif. – March 18, 2014 - RingCentral, Inc. (NYSE: RNG), a leading provider of cloud business communications solutions, today announced that the company is expanding its Denver office to meet the growing demand for its cloud-based business communications solutions. The expansion includes significant company investment in customer support and sales programs, and hiring to nearly double the local staff count as RingCentral strategically grows up-market and expands its enterprise user base.
Headquartered in San Mateo, RingCentral opened the Denver office in 2011 to add sales, technical and customer support personnel as the company grew nationally. Denver was chosen for its proximity to customers and access to a rich local pool of tech-savvy talent. Dave DeMink, regional vice president of sales and general manager of RingCentral’s Denver office, grew the office to over 100 employees in under three years.
“The company is experiencing rapid growth and we are investing heavily in our most important asset, our people, as we innovate and scale,” said DeMink. “We expect the enterprise market to drive the next era in RingCentral’s success, and the Denver organization is a competitive differentiator for the company as we focus on growing local implementations and supporting our expanding up-market customer base.”
The Denver office expansion will enable RingCentral to continue to its expansion up-market and support its growing number of large enterprise customers. To this end, the sales and customer support organizations will focus on servicing existing customers and new large accounts driven by interest in RingCentral Office Enterprise Edition, the company’s first enterprise-grade cloud business communications platform, launched earlier this year. RingCentral is also rolling out new internal programs including “voice of the customer” technology and customer surveys to enable the company to maintain some of the best service levels in the industry.
RingCentral plans to nearly double its Denver area workforce over the next 12-18 months to support these strategic initiatives and is actively recruiting. For more information about RingCentral’s current job openings or how to apply to an organization that was named by The Denver Post as a “top place to work” in 2013, visit: www.ringcentral.com/company/careers/overview.html.
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud business communications solutions. Easier to manage and more flexible than on-premise communications phone systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense and complications of on-premise traditional hardware-based systems and software. RingCentral is headquartered in San Mateo, California.
RingCentral, the RingCentral logo, and RingCentral Office are trademarks of RingCentral, Inc.
This press release contains forward-looking statements, including statements related to the anticipated expansion of our Denver office, and our expectation that we will be successful in the enterprise market. These forward-looking statements involve risks and uncertainties, as well as assumptions which, if they do not fully materialize or prove incorrect, could cause RingCentral’s results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include RingCentral’s limited experience in the enterprise market; market acceptance of cloud business phone systems and in particular in the enterprise market; rapidly evolving technological developments, customer requirements and industry standards; and general market, political, economic, and business conditions; as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in RingCentral’s Annual Report on Form 10-K for the year ended December 31, 2013, filed with the Securities and Exchange Commission, and available on the Investor Relations section of the company’s website at ir.ringcentral.com and on the SEC website at www.sec.gov, and other filings RingCentral makes with the SEC from time to time. All forward-looking statements in this press release are based on information available to the company as of the date hereof, and RingCentral does not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.
For additional information,
Jennifer Dong 650-288-0485