Teles Properties to Integrate Eleven Offices with Mobile Friendly Cloud-Based Business Communications Solution
RingCentral, Inc. (NYSE: RNG), a leading provider of cloud business communications solutions, today announced that Teles Properties, a luxury real estate company on the California coast, selected RingCentral Office to unify its eleven offices and hundreds of agents onto a single, integrated, mobile-friendly business phone system.
With RingCentral, Teles has streamlined communications with its customers and between employees across all the locations with a central number, automated attendant and the ability to easily transfer calls between offices. For better client relations, Teles agents can use their single business phone number to make and receive calls in their office and on their mobile phones, as well as receive faxes and communicate via text to ensure fast response to client needs.
Named one of Fastest Growing Companies in 2013 by Inc Magazine, Teles Properties’ legacy PBX phone system was simply unable to keep up with the agency’s rapid growth and end users evolving mobility needs. Before implementing RingCentral, Gene Maggio, Teles’ director of technology, was bogged down with maintaining disparate phone systems and the tedious IT requests that had become too time-consuming and difficult to manage. With regular and costly technician visits and outdated hardware, Maggio had to find a cost-effective and scalable solution to match the company’s mobile and scalability demands.
“To juggle multiple offices and agents always on the go, we need a communications solution that can consistently connect everyone, whether they are at a home showing or on their way to their next appointment,” explained Maggio. “It used to take days to set up a new agent on the old phone systems, and now, with RingCentral we can set them up in minutes. Our dispersed workforce requires no training with the RingCentral Mobile App; it’s truly click and go.”
RingCentral’s cloud-based solution provides integrated communications anywhere, anytime. It gives employees the flexibility to use just one phone number on a variety of business and personal devices including smartphones, tablets, desk phones and PCs. This ability to differentiate between business and personal calls is a strong advantage in an industry such as real estate where agents are mobile and need to be consistently available, but would also like to maintain separation between their business and personal lives.
“RingCentral provides the flexibility and functionality that allows our agents to set their own hours and utilize advanced collaboration features such as SMS and conferencing via the mobile app,” explains Maggio. “We have been able to consolidate all of our communication needs into our one RingCentral business phone solution, all of which I can manage remotely on my smartphone.”
To learn more about the RingCentral Office solution that combines voice, fax, text, conferencing and HD video meetings into a single, unified platform in the cloud, visit www.ringcentral.com. Follow RingCentral on Facebook at facebook.com/ringcentral and Twitter at twitter.com/ringcentral.
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications solutions. Easier to manage and more flexible than on-premises communications systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense and complications of on-premises traditional hardware-based systems and software. RingCentral is headquartered in San Mateo, Calif.
RingCentral, the RingCentral logo and RingCentral Office are trademarks of RingCentral, Inc.
For additional information,
Jennifer Dong 650-288-0485