{"id":8485,"date":"2020-08-05T19:01:25","date_gmt":"2020-08-05T19:01:25","guid":{"rendered":"https:\/\/www.ringcentral.com\/small-business\/blog\/?p=8485"},"modified":"2025-03-13T06:24:50","modified_gmt":"2025-03-13T13:24:50","slug":"video-interview","status":"publish","type":"post","link":"\/us\/en\/blog\/video-interview\/","title":{"rendered":"How to prep for a video interview (tips for interviewers &#038; candidates)"},"content":{"rendered":"<p>Video interviews aren\u2019t necessarily new. In fact, many hiring managers and other interviewers are already using video to have these conversations.<\/p>\n<p>But now, as we\u2019ve all transitioned to working from home to stay healthy during the <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/small-business-adapting-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\">COVID-19 pandemic<\/a>, that number is likely to be significantly higher.<\/p>\n<p>If a company is hiring these days, video calling is probably the best option to really get to know a candidate and examine the culture fit without being able to meet in person.<\/p>\n<p>But just because <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video calls<\/a> are becoming more common doesn\u2019t mean everybody knows what they\u2019re doing when it comes to video interviews\u2014including the interviewer. After all, it\u2019s a new experience for a lot of them, too.<\/p>\n<p>In this post, we\u2019ll share tips for not just the candidate, but the interviewer as well\u2014so everyone can be prepared and confident in their next online interview.<\/p>\n<p>No matter which side of the hiring process you\u2019re on, you\u2019re in the right place. We\u2019ll go over:<\/p>\n<ul class=\"table-of-content\">\n<li><a href=\"#5 video interview tips for the interviewer\">5 video interview tips for the interviewer<\/a><\/li>\n<li><a href=\"#6 video interview tips for the interviewee\">6 video interview tips for the interviewee<\/a><\/li>\n<\/ul>\n<p><a name=\"5 video interview tips for the interviewer\"><\/a><\/p>\n<h2>5 video interview tips for the interviewer<\/h2>\n<p>Interviewing a candidate for a position can be almost as intimidating as being the one up for the job. And, factoring in the newer format of video interviews, it\u2019s easy to get frazzled or just wonder about best practices when it comes to <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/remote-hiring-with-ringcentral-video\/\" target=\"_blank\" rel=\"noopener noreferrer\">hiring remotely<\/a>.<\/p>\n<p>Not to worry\u2014much like our tips for interviewees, being prepared is the key to a successful video interview for the interviewer, too. Beginning with choosing the right technology option, to having (and sharing) a solid plan, to just being a human during the interview process, we\u2019ll walk you through the best practices for interviewing via video.<\/p>\n<p>Here are five tips for preparing before a video interview\u2014and also how to actually conduct the interview online.<\/p>\n<p>Ready? Let\u2019s dive in.<\/p>\n<h3>1. Choose the right technology<\/h3>\n<p>If you\u2019re going to have a video interview, you need to figure out how to actually facilitate the video part of it. Note that we didn\u2019t say the \u201cbest\u201d or the \u201cmost expensive\u201d technology\u2014you just need the right one for <i>your<\/i> business. Of course, there are different platforms out there, but when it comes to interviewing, call quality is crucial.<\/p>\n<p>(You don\u2019t want a static-y call or for the video to cut in and out during your chat, right?)<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip: <\/b><\/div>\n<p>With HD voice and video calling\u2014and an industry-leading uptime greater than 99%\u2014<a href=\"https:\/\/www.ringcentral.com\/video.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Video<\/a> is ideal for video interviews. That kind of video and sound quality means you can get to know your candidates and focus on measuring culture fit instead of fighting through fuzzy video or glitchy audio.<\/p>\n<\/div>\n<p>One of the most important parts of choosing a good <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/best-video-conferencing-for-small-businesses\/\" target=\"_blank\" rel=\"noopener noreferrer\">video conferencing tool<\/a> is to find something that doesn\u2019t require your interviewees to download stuff just to get on the video call.<\/p>\n<p>For example, RingCentral Video lets job candidates join a video meeting just by clicking a link. It\u2019ll open a window in their internet browser, and the video call will start there. That\u2019s it:<\/p>\n<figure id=\"attachment_42922\" aria-describedby=\"caption-attachment-42922\" style=\"width: 1024px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-42922 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/gcal-meeting-1024x674.png\" alt=\"RingCentral's Google Calendar integration\" width=\"1024\" height=\"674\" \/><figcaption id=\"caption-attachment-42922\" class=\"wp-caption-text\">RingCentral Video also integrates with <a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-for-google-calendar\" target=\"_blank\" rel=\"noopener noreferrer\">Google Calendar<\/a> and <a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-microsoft-outlook\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Outlook<\/a> to automatically generate meeting links right in an invite.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>Oh, and if you need to show your job candidate some slides or a document, you can <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/screen-sharing-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">share your screen<\/a> with one click.<\/p>\n<p>Let\u2019s face it\u2014video interviewing is the new norm. That\u2019s why it\u2019s so important to choose the right platform that\u2019s set up to help you work effectively for the long term.<\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/remote-work-playbook.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-42323\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/remote-work-playbook.png\" alt=\"\" width=\"1024\" height=\"364\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>2. Don\u2019t be afraid to over-communicate<\/h3>\n<p>When you\u2019re scheduling a normal face-to-face interview, you probably provide logistical information like an address, parking information, who to call to get in the building or suite, and so on. Well, the same level of detail is necessary when you\u2019re scheduling a video interview too.<\/p>\n<p>Being specific and communicating every last detail helps your candidate relax and makes sure that you can keep your interview schedule on track.<\/p>\n<p>Don\u2019t forget to send the digital logistics like:<\/p>\n<ul>\n<li>The date, time, or calendar invitation for the interview<\/li>\n<li>The platform you\u2019re using for the video interview<\/li>\n<li>Details and instructions if the candidate needs to download an app (hopefully they won\u2019t have to) or create an account prior to the interview time<\/li>\n<li>A link to a <a href=\"https:\/\/vimeo.com\/419042244\" target=\"_blank\" rel=\"noopener noreferrer\">how-to video<\/a> or FAQ page on the video platform\u2019s website, if possible<\/li>\n<li>How they can ask tech questions or where to find more information to troubleshoot difficulties<\/li>\n<\/ul>\n<p>This information not only puts candidates at ease, but also starts every candidate who isn\u2019t familiar with the video platform on a level playing field\u2014and will reduce the number of FAQ emails you have to respond to pre-interview.<\/p>\n<hr \/>\n<p class=\"p1\">Shopping for a video conferencing tool? (Or just curious about what to look for?) Grab the free checklist to help you choose the right one for your team or business.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/video_conf_platform_checklist.pdf\" data-id=\"69d7a5910883b\" id=\"69d7a5910883b\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d7a5910883b.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Get it now<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">See what you need to do (and know) as you're deciding on a video conferencing app with this checklist!<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01510\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d7a5910883b.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Happy shopping! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h3>3. Have a plan<\/h3>\n<p>Of course, you should always come to an interview prepared with relevant questions and an understanding of the interviewee\u2019s professional background\u2014but when it comes to video interviews, it\u2019s a good idea to have a backup plan for technology troubles as well.<\/p>\n<p>If you\u2019re using a pretty well-established cloud-based solution (like RingCentral!), you should have reliable service in most places in the world. But you still never know if your candidate will be in a remote area that has slow internet.<\/p>\n<p>That\u2019s where having a backup plan comes in handy. Be sure you have the candidate\u2019s phone number, and vice versa, so that you can quickly troubleshoot on the phone or just switch to a phone call interview in a pinch.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip: <\/b><\/div>\n<p>In your information sharing email, let them know what to do if they run into a technological issue or what is the best way to contact you with tech questions.<\/p>\n<\/div>\n<h3>4. Start with small talk<\/h3>\n<p>Video calls can be a little awkward, especially if you\u2019re not used to them. While a lot of people have gotten very comfortable on video over time, especially because of the COVID-19 pandemic, it\u2019s also possible that a candidate may not be familiar with your particular <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication tool<\/a>, or they may just not use video much at their current job.<\/p>\n<p>Be understanding of that and give everyone\u2014yourself included\u2014a chance to relax a bit by starting with casual conversation.<\/p>\n<p>Don\u2019t know what to talk about? Just think of the kinds of things you might ask during the small talk in an in-person interview. Ask about their weekend, pets, or just how they\u2019re doing. Instead of asking if they found parking okay, check in to be sure they can see and hear you clearly.<\/p>\n<p>Diving right into tough questions would feel off-putting in any interview, so be sure to do a warm-up round before easing into their work history.<\/p>\n<h3>5. Be understanding<\/h3>\n<p>If you read the first half of this article, you might remember us saying that it\u2019s important that everything from wardrobe to background should still be professional for a video interview. But, that doesn\u2019t mean you should discount a candidate because their internet is a bit slow or if their cat accidentally wanders across the screen.<\/p>\n<p>Not everyone has a designated home office set up for scenarios like this one\u2014in fact, you might be reading this post from your couch or dining room table.<\/p>\n<p>While you should expect a professional demeanor and appearance from your interviewee, you can also be human and be understanding if every little thing isn\u2019t perfectly polished. Don\u2019t fixate on mild technology glitches or judge too harshly if you see a family pet. Just keep moving forward and focus on the interview questions you\u2019ve prepared. We\u2019re all human.<br \/>\n<a name=\"6 video interview tips for the interviewee\"><\/a><\/p>\n<h2>6 video interview tips for the interviewee<\/h2>\n<p>Okay, let\u2019s look at the other side.<\/p>\n<p>As a candidate for a new job, having to shift to a video interview process can be frustrating. After all, interviews are hard enough in person\u2014but adding in the <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/body-language-video-call\/\" target=\"_blank\" rel=\"noopener noreferrer\">lack of body language<\/a>, forced small talk, and your neighbor\u2019s dog barking in the background, and it\u2019s downright stressful.<\/p>\n<p>Not to worry, video interviews can actually be just as effective at showing off your expertise and winning personality. The key to eliminating stress? Be prepared.<\/p>\n<p>No matter what, a dry run beforehand will make you feel confident about your <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/wfh-fashion\/\" target=\"_blank\" rel=\"noopener noreferrer\">wardrobe<\/a>, location, and communication <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-techniques\/\" target=\"_blank\" rel=\"noopener noreferrer\">techniques<\/a>. And once you\u2019re on the call? It\u2019s all about keeping cool and staying relaxed but intentional.<\/p>\n<p>Right now, we\u2019re digging into all the details you need to prepare. So keep reading and get ready to ace that video interview.<\/p>\n<h3>1. What to wear for a video interview<\/h3>\n<p>One of the hardest questions when it comes to a video interview is what to wear. Of course, the name of the game is to keep it professional. You may have been working from home in loungewear for months, but this is still an interview, even if you are doing it from your living room.<\/p>\n<p>Choose a solid colored shirt or a shirt and blazer combination that isn\u2019t too flashy. Avoid bright colors and busy patterns that may not read as well on a computer screen as they do in real life.<\/p>\n<p>Also, be sure to test how your outfit looks while seated, being sure you still look polished and not rumpled when you sit down.<\/p>\n<p>And please, put pants on. Even though the interviewer can\u2019t see your lower half on the video, doing an interview in pajama pants won\u2019t put you in a professional, capable mindset.<\/p>\n<p>(Plus, in the event that you drop something or have to get up to grab something, you\u2019ll avoid the embarrassment.)<\/p>\n<h3>2. Consider your backdrop<\/h3>\n<p>Planning your outfit isn\u2019t the only visual consideration for a video interview, though. Your interviewer will also see whatever is behind you. It can be hard to find a good location for an interview that has good light, is away from pets and kids, has a table you can sit at, and <i>also<\/i> has the perfect backdrop.<\/p>\n<p>Don\u2019t worry\u2014it doesn\u2019t have to be perfect, but it should be professional.<\/p>\n<p>Your best bet is to keep it simple. A busy background, a window that leaves you backlit, or\u2014worst of all\u2014a pile of laundry behind you will just be distracting. We\u2019re aiming to eliminate distractions here, so set up slightly in front of a blank wall or uncluttered bookshelf.<\/p>\n<p>A day or two before your interview, do a test run by setting up in your location at the same time of day as your actual interview and using your webcam to see how it looks. That way, you can be sure you\u2019re well-lit and your background isn\u2019t distracting.<\/p>\n<h3>3. Check your technology<\/h3>\n<p>It\u2019s easy to get nervous for any interview, but you can eliminate at least some of your worries by checking ahead of time to be sure your technology will work. Hopefully, your interviewer sent clear instructions for the platform you\u2019re using, how to log on, and whether you\u2019ll need to download anything or create an account.<\/p>\n<p>Do a test run. Log on to the platform, download the app you\u2019ll use, create a professional screen name if necessary, and check to be sure your webcam and microphone are working. Be sure to leave enough time before your interview that you can troubleshoot any glitches or get any equipment you\u2019ll need.<\/p>\n<p>You might even want to do a test of your internet using an online resource like Speedtest.net and <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/home-office-network-video-meetings\/\" target=\"_blank\" rel=\"noopener noreferrer\">prep your network for video calling.<\/a> If there will be anyone else on your network during the interview, ask them to avoid downloading or streaming while you\u2019re on the call. (Or even kindly invite them to use that time to go for a walk.)<\/p>\n<p>Finally, if you\u2019re using a laptop or tablet, plan to be in a spot where you can have it plugged in or be sure that it\u2019s fully charged at the start of your interview.<\/p>\n<h3>4. Consider your body language<\/h3>\n<p>Just because you\u2019re not meeting in person doesn\u2019t mean your body language suddenly doesn\u2019t matter. It\u2019s still just as important to look confident and engaged in the conversation as it would be in person.<\/p>\n<p>Think about where your webcam is relative to your eyes and, if possible, aim to have it right at eye level, not too high or low. If possible, move the interviewer\u2019s image on your computer as close to your webcam as possible, so you can give the impression of \u201ceye contact.\u201d<\/p>\n<p>Even though it\u2019s easier to get distracted when you\u2019re not actually in the same room as someone, be sure to be attentive and avoid staring into the distance behind the computer. Look at the interviewer or directly into the webcam to show that you care about the topic at hand.<\/p>\n<p>Try to center your body on the screen, not too close and not too far, and sit up straight. Avoid fidgeting or moving around too much\u2014not only is it visually distracting, but you can cause audio issues if you\u2019re squirming.<\/p>\n<p>And, of course, remove any potential distractions from your desk or table before the call. It\u2019s just as inappropriate to check your phone during a virtual interview as it would be in person.<\/p>\n<h3>5. Speak slowly and clearly<\/h3>\n<p>In any interview setting, it\u2019s important to be sure you\u2019re <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/effective-communication-strategies-in-the-workplace\/\" target=\"_blank\" rel=\"noopener noreferrer\">communicating effectively<\/a> and professionally, proving that you know your stuff. But if you\u2019re mumbling or speaking too quickly on a video call, it can be hard to hear, which is confusing your interviewer and even reflects negatively on you.<\/p>\n<p>Be sure to take a deep breath to calm your nerves and be intentional about speaking slowly and enunciating clearly. Don\u2019t be afraid to take a moment\u2019s pause after the interviewer finishes their question to be sure they\u2019re done speaking and avoid talking over them. Use that time to gather your thoughts before proceeding.<\/p>\n<p>You don\u2019t want to seem unnatural, of course, but taking a breath and being intentional about slowing your speaking a bit will help you to be understood, which is crucial to proving your expertise.<\/p>\n<h3>6. Take notes (strategically)<\/h3>\n<p>It\u2019s natural to take notes during an interview\u2014you want to remember important information about the company, of course, and it can also show that you\u2019re serious about the opportunity.<\/p>\n<p>But on a video call, taking notes has the potential to make you look like you\u2019re distracted or not engaged in the conversation.<\/p>\n<p>The best solution to show that you\u2019re still present is just to communicate. You can say something at the beginning of the call about how you\u2019re planning to take notes, and occasionally say something like \u201cI want to be sure to remember that\u201d while you\u2019re writing.<\/p>\n<p>Strive to <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/how-to-take-meeting-notes\" target=\"_blank\" rel=\"noopener noreferrer\">take quick notes<\/a> so you don\u2019t lose too much eye contact, and come back to them right after the call is over to flesh them out if necessary.<\/p>\n<p>Another great thing about video interviews is that you have the opportunity to have resources nearby like your resume, cover letter, specifics about notable projects, or questions you want to be sure to ask.<\/p>\n<p>Try to use these resources sparingly, and, again, just communicate quickly with the interviewer so they know you aren\u2019t just distracted. Saying \u201cI actually have the exact metrics here, let me grab that\u201d lets them know what&#8217;s going on outside of the screen.<\/p>\n<h2>How do you prepare for a video interview?<\/h2>\n<p>Whether you\u2019re the interviewer or the interviewee, preparation is the key to a great video interview that allows for the closest thing to an in-person connection.<\/p>\n<p>As we move forward through and beyond the COVID-19 crisis and into a workforce that is more and more remote, video interviews are becoming the norm. With the right technology and a professional demeanor, they can be a great way to get to know a potential new coworker.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Video interviews aren\u2019t necessarily new. In fact, many hiring managers and other interviewers are already using video to have these conversations. But now, as we\u2019ve all transitioned to working from home to stay healthy during the COVID-19 pandemic, that number is likely to be significantly higher. If a company is hiring these days, video calling &#8230;<\/p>\n","protected":false},"author":29,"featured_media":43164,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[18459,18460,1548,1826,18461,18462],"class_list":["post-8485","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-how-to-prepare-for-video-interviews","tag-online-interviews","tag-ringcentral-video","tag-video-interview","tag-video-interviews","tag-virtual-interviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to prep for a video interview (tips for interviewers &amp; candidates)<\/title>\n<meta name=\"description\" content=\"Learn how to prepare for a video interview, whether you\u2019re on the interviewer side or the one being interviewed, with these handy tips.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/video-interview\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to prep for a video interview (tips for interviewers &amp; 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